CARE

Accountant

• Oversee the day to day accounting activities and monitor the company's general ledger to ensure accurate and timely month-end close.
• Lead the ASC 606 revenue determinations and accounting treatments. Collaborate across teams to review revenue recognition policies based on contract reviews.
• Work closely with the Sr. Director Accounting to lead and complete annual external audits and tax filings.
• Assist with the development, review, and updating of accounting policies, procedures, checklists, and related documentation.
• Review, approve, and prepare account reconciliations and journal entries to ensure accuracy of postings.
• Actively support departmental process improvement and automation initiatives by identifying workflow gaps and contributing to efficiency-driven solutions.
• Review and process all intercompany and subsidiary transactions.
• Coordinate with management and employees to ensure compliance of accounting policies.
• Support stock compensation reporting requirements.
• Identify and lead process improvement opportunities to increase effectiveness, and timeliness of financial reports.
• Mentor and support staff regarding the handling of non-routine transactions.
• Support cross-team special projects.

Senior Accountant

Support Engineer

• Serve as the initial point of contact for end user inquiries, delivering timely, high-quality support via phone, email, and chat to Care Access frontline staff.
• Build and maintain strong, trust-based relationships with end users by demonstrating empathy, active listening, and a deep understanding of their day-to-day workflows and challenges.
• Translate technical concepts into clear, practical guidance that enables frontline teams to operate efficiently and confidently.
• Troubleshoot and resolve application and system issues, accurately distinguishing between user error, workflow gaps, configuration issues, and system-level defects.
• Document issues thoroughly and escalate complex technical challenges to developers, Technical Project Managers (TPMs), and cross-functional partners as needed, providing clear context, reproduction steps, and impact assessment.
• Track issues through resolution, ensuring appropriate follow-up and communication with end users.
• Stay current on product updates, enhancements, and feature releases to provide accurate, up-to-date support.
• Serve as an owner or administrator for assigned systems or tools, ensuring appropriate configuration, access, documentation, and ongoing usability.
• Partner cross-departmentally to align technical solutions with operational needs and frontline realities.
• Proactively surface patterns, recurring issues, and system gaps, contributing insights that improve scalability, efficiency, and user experience.

Systems Support Analyst

Compliance

• Provide regulatory advice, lead, execute and deliver regulatory project work
• Support regulatory compliance activities for U.S. clinical research sites, ensuring to adherence to FDA, OHRP and global regulatory standards.
• Assist in preparing for sponsor monitoring visits and follow up requirements.
• Develop and implement regulatory strategies to support sites activities
• Provide regulatory guidance to the site operations teams, ensuring that activities align with current regulations and industry best practices.
• Coordinates preparation and review of key site essential records.
• Track essential records and timelines
• Support the site(s) through the Site Evaluation Visit, Site Initiation Visit, greenlight to consent, and Study Closeout.
• Actively work towards KPIs to help ensure departmental success
• Supports creation and maintenance of study Delegation of Authority (DOA) logs
• Support regulatory activities throughout the duration of the study lifecycle; collaborating with clinical operations teams to ensure regulatory compliance

Senior Specialist, Regulatory Operations

Payroll

• The Global Payroll Manager will oversee payroll operations across the Care Access business, with direct responsibility for U.S. and Canada payroll and oversight of international payroll delivered through a global vendor including support for additional countries as they are brought under the Care Access entity.
• This role is responsible for ensuring accurate, timely, and compliant payroll processing in a complex, multi-entity environment, while driving vendor performance, process consistency, and continuous improvement.
• The position partners closely with People, Finance, and external providers to deliver a seamless and scalable payroll experience for employees.
• This role will play a key part in evolving and strengthening payroll operations as the organization continues to scale.

Global Payroll Manager

Manager

• Reporting to the Director of Study Feasibility & Clinical Partnerships, plays a critical role in identification, sourcing, qualification, onboarding, negotiation, and management of vendor relationships to support Care Access objectives.
• Review clinical protocols and other study documents to determine vendor scope and compatibility; translate protocol elements into vendor qualifications and study requirements.
• Identify potential vendors based on the requirements of the protocol and other study documents; conduct market research to assess vendor capabilities, pricing models, and risk factors.
• Draft, review, negotiate, and finalize vendor contracts in collaboration with direct report, legal and finance teams. Track contract renewals, expirations, amendments, and compliance requirements.
• Identify and troubleshoot vendor-related issues impacting clinical execution or study timelines; establish performance metrics and monitor vendor performance against SLAs and KPIs.

Senior Accountant

Systems Support Analyst

Senior Specialist, Regulatory Operations

Global Payroll Manager

Vendor Acquisition – Contracting Manager