This position supports two Cardinal Health's Montgomery, NY Distribution facilities.
Candidate will be one of two IT support persons for the site and work with various teams across the organization to provide IT support.
Responsible for providing Tier 2+ support for software and hardware devices (virtual or physical) related to desktops, laptops, warehouse technologies, and associated peripherals.
Must be able to act as co-primary owner of IT support at these sites, which may include some after hour support and weekend activities.
Demonstrates knowledge of client and warehouse hardware, software, operating systems, network configuration, server interaction, diagnostics and troubleshooting.
Confers with end users, technology teams, and vendors to resolve incidents and fulfill requests.
Installs/removes/configures hardware and software.

Requirements

2-4 years of experience, preferred
Bachelor's degree in related field, or equivalent work experience, preferred
Experience in a Warehouse Environment, preferred
Knowledge of RF scanners, document and label printers, barcode scanners
Working knowledge of Windows 10/11, SCCM, ServiceNow and Office 365

Benefits

Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Tier 2 supportdiagnosticstroubleshootinghardware installationsoftware installationnetwork configurationoperating systemsWindows 10Windows 11RF scanners