CarbonCure Technologies

Account Manager

• Build trusted relationships with executive sponsors, ensuring their business goals are clearly understood and that they see measurable return on their investment in CarbonCure
• Support executive sponsors through onboarding by setting clear expectations, aligning with production objectives, and demonstrating value early in the partnership
• Help customers succeed by equipping their sales and technical teams with the messaging, data, and case studies needed to demonstrate CarbonCure’s sustainability and performance benefits to key stakeholders — including contractors, architects, engineers, specifiers, and approving bodies such as DOTs and regulatory agencies
• Monitor usage data and production metrics to identify underutilization, risks, or opportunities to enhance ROI and overall customer success
• Lead renewal discussions, manage escalations, and identify opportunities for customers to expand their adoption of CarbonCure across additional plants or projects
• Collaborate with internal teams to provide customers with the resources, training, and data they need to succeed, ensuring continued alignment with their executive sponsors
• Travel as needed (up to 50%) to visit customer sites and build meaningful relationships with key stakeholders across all levels of their organization

Customer Relations Manager

Marketing

• Provide event and tradeshow support by coordinating logistics, shipments, booth materials, and vendor communications.
• Manage pre-event promotions, on-site details, and post-event follow-ups to maximize return on investment (ROI).
• Assist in building, launching, and monitoring marketing campaigns across email, social media, and digital channels.
• Track campaign performance and share insights with the sales and marketing team.
• Support sales enablement by creating presentations, brochures, one-pagers, and outreach templates to help them effectively engage with prospects and customers.
• Facilitate field and customer marketing by assisting with regional activations, customer events, and engagement programs that strengthen relationships and drive retention.
• Manage customer outreach by coordinating targeted email sends, creating content for social media scheduling, and ensuring that campaign assets are ready and on-brand.
• Execute promotional tactics leading up to campaigns and events, and coordinate timely follow-ups to drive leads and conversions.
• Contribute creative ideas to marketing strategies and initiatives.

Customer Relations Manager

Marketing Generalist