
Technical Writer
CARBON3
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Tech Stack
About the role
- Create and maintain technical documentation including platform guides, onboarding materials, runbooks, and operational procedures.
- Work with engineering and platform teams to document systems, workflows, and APIs.
- Translate complex infrastructure and platform concepts into clear, user-friendly content.
- Support customer-facing documentation such as user guides and knowledge base articles.
- Maintain and improve documentation repositories (e.g., Confluence, Git-based docs, Notion).
- Apply consistent standards, templates, and formatting across documentation.
- Keep documentation up to date as systems evolve, ensuring accuracy and usability.
Requirements
- In depth experience as a Technical Writer in a software, cloud, or infrastructure environment.
- Strong ability to understand and explain technical systems (e.g., cloud platforms, Kubernetes, networking fundamentals).
- Experience working with engineers and product teams to produce documentation.
- Clear and concise writing style with strong attention to detail.
- Familiarity with documentation tools such as Markdown, Git, Confluence, or similar.
- Comfortable operating in a fast-paced, evolving environment.
- One or more would be an advantage: Exposure to AI/ML platforms or GPU-based infrastructure.
- Familiarity with Kubernetes or container-based platforms.
- Experience documenting APIs or developer-facing products.
- Understanding of data centre environments (compute, storage, networking).
- Experience in a startup or scaling organisation.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Technical WritingDocumentationAPI DocumentationCloud PlatformsKubernetesNetworking FundamentalsMarkdownGitConfluenceDocumentation Repositories
Soft Skills
Attention to DetailClear Writing StyleCommunicationCollaborationAdaptability