CARBON3

Product Manager

• Embed with engineering to act as the voice of the customer and own the validation strategy for developers.
• Define acceptance criteria, real-world workflows, and release strategy with platform engineering.
• Make Era4’s AI cloud platform easier to operate and consume by turning developer workflows, failure modes, incidents, and the developer experience into roadmap priorities.
• Execute integration testing in staging environments, work closely with the platform engineers to build repeatable test frameworks, and shadow internal and external AI infrastructure engineers to translate their real-world usage patterns into automated in-house test cases.
• Establish strict quality gates, performance SLOs, and scheduling benchmarks for compute and orchestration services before production deployment.
• Review, refine, and author technical guides, API documentation, and CLI guides, using them as blueprints for testing the platform.

Platform Product Manager

Engineer

• Produce detailed 2D and 3D CAD drawings, models, and layouts to support engineering and project delivery activities.
• Interpret design briefs, technical specifications, and site data to develop accurate and compliant drawings.
• Conduct regular site visits to gather measurements, verify conditions, and resolve design or construction challenges.
• Collaborate closely with engineers, project managers, and other stakeholders to ensure designs meet functional, regulatory, and project requirements.
• Update and revise drawings throughout the project lifecycle, maintaining version control and documentation standards.
• Identify potential design or constructability issues early and propose practical solutions.
• Ensure all CAD outputs align with relevant industry standards, health & safety requirements, and company best practices.

CAD Engineer

DevOps Engineer

• Build agentic, executable workflows capable of triaging, diagnosing, and where appropriate autonomously remediating known failure patterns
• Build and maintain LLM-backed agents targeting the observability stack, ITSM platform, and infrastructure APIs (e.g. DCIM, IPAM, hypervisor layers)
• Develop auditable Client focused automations, for Client interactions and workflows, with appropriate controls
• Maintain and contribute a library of automation assets, agent prompts, and runbook-as-code artefacts, version-controlled and peer-reviewed
• Develop the automation layer around monitoring and event management: alert suppression logic, enrichment pipelines, correlation rules, and alert-to-ticket integrations
• Identify common Operational patterns and tasks as candidates for automation; maintain and prioritise a toil reduction backlog
• Participate in post-incident reviews and translate findings into updated automation, runbooks, or agent logic

Site Reliability Engineer

Technical Project Manager

• Establish, maintain, and communicate clear roles and lines of responsibility for projects.
• Prepare and deliver periodic and ad-hoc reports to support awareness and decision-making throughout the business.
• Contribute to the establishment of process and practices around change control and change management.
• Active management of project risk registers.
• Construct and maintain project resource plans and delivery plans.
• Provide practical and pragmatic governance of project issues, ensuring their correct handling and resolution.

Platform Product Manager

CAD Engineer

Site Reliability Engineer

Technical Project Manager – Design