Site Reliability Engineer

CARBON3

Automation Engineer building AI-driven Operations for Era4's engineering-led Operations Centre. Designing tooling and workflows in a mission-driven start-up focusing on critical national infrastructure.

Posted 6/11/2026full-time🇬🇧 United KingdomMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CloudGrafanaITSMKubernetesPrometheusPythonServiceNowTerraform

About the role

Key responsibilities & impact

Build agentic, executable workflows capable of triaging, diagnosing, and where appropriate autonomously remediating known failure patterns
Build and maintain LLM-backed agents targeting the observability stack, ITSM platform, and infrastructure APIs (e.g. DCIM, IPAM, hypervisor layers)
Develop auditable Client focused automations, for Client interactions and workflows, with appropriate controls
Maintain and contribute a library of automation assets, agent prompts, and runbook-as-code artefacts, version-controlled and peer-reviewed
Develop the automation layer around monitoring and event management: alert suppression logic, enrichment pipelines, correlation rules, and alert-to-ticket integrations
Identify common Operational patterns and tasks as candidates for automation; maintain and prioritise a toil reduction backlog
Participate in post-incident reviews and translate findings into updated automation, runbooks, or agent logic

Requirements

What you’ll need

Prior experience in an SRE, Senior Operations, or Platform Engineering environment
Strong Python development skills, including scripting for automation, API integration, and data processing
Hands-on experience with observability and monitoring platforms: Prometheus, Grafana, Mimir, or equivalent
Experience integrating with ITSM platforms (ServiceNow, Halo, Jira Service Management, or similar) via API
Solid understanding of event-driven architectures, message queues, and webhook-based automation patterns
Familiarity with Infrastructure-as-Code principles and cloud-native environments (Kubernetes, Terraform, or similar)

Benefits

Comp & perks

Flexible working hours
Professional development opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PythonAPI integrationdata processingevent-driven architecturemessage queueswebhook-based automationInfrastructure-as-CodeKubernetesTerraformautomation

Soft Skills

collaborationproblem-solvingcommunicationprioritizationanalytical thinking