Caraway Home

Senior Manager, Product Development

Caraway Home

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Senior

About the role

  • Lead expansion of kitchen and homeware lines, liaise between Asia factories and NYC headquarters
  • Manage and enact improvements to existing product lines and develop new product line initiatives
  • Establish new factory relationships and source new suppliers to execute design vision
  • Manage current Asia team of 2 and expand team resources and capabilities
  • Bring new concepts to life with innovative techniques, materials, focusing on quality, cost, and aesthetics
  • Establish deep understanding of product technical details, design, and requirements and coordinate communication between stakeholders and factory partners
  • Ensure full project details are established, clear, and communicated to external stakeholders, including CAD, design, quality and testing requirements
  • Work with internal Caraway team to establish/adapt standards
  • Prioritize between Asia and USA PD team based on production timeline, critical issues, and supplier needs
  • Provide daily communication on key issues, blockers, and missing details to keep projects moving
  • Communicate with factory management directly when necessary
  • Understand basics of costing and labor costs across Asia and coordinate pricing updates with suppliers
  • Drive Caraway MSA completion with factory partners and lead payment terms discussion during RFQ
  • Follow complex technical problems, provide guidance for team members and factory partners
  • Work closely with US team to ensure specifications fully detailed prior to supplier engagement
  • Identify cost savings without compromising aesthetics or quality
  • Establish weekly priorities with local team, support growth and professional development of direct reports
  • Set quarterly team metrics and goals outside project-based work
  • Step into supplier discussions as the 'voice of Caraway' ensuring compliance with Caraway quality standards

Requirements

  • 7+ years of experience in kitchenware product development
  • Bonus points for experience in metals, sustainable plastics, glass, and wood
  • Detail-oriented and fast learner comfortable wearing many hats
  • Initiative and desire to optimize + improve each product
  • Analytical, data-driven thinker who can translate complex challenges into actionable insights
  • Able to communicate clearly and seamlessly with a wide array of internal and external stakeholders
  • Excellent written communication with an ability to act as intermediary between Design, Product Development and factories
  • Strong project management and communication skills
  • Willing to travel for several days at a time and able to work independently, establishing priorities as necessary
  • Can lead discussions with suppliers and work independently
  • Ability to communicate technical information in both Chinese and English (asked in application questions)