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Accounting Manager

• Own the end-to-end revenue close across all channels, including DTC, Amazon, wholesale, and dropship, by reconciling settlements to the ERP and payment processors, validating cutoff accuracy, resolving SKU, promo, and tax variances, and ensuring revenue is complete, accurate, and audit-ready each month.
• Manage wholesale and retail AR from invoicing through cash application and reconciliation, including researching deductions, resolving payment discrepancies, maintaining clean aging, and partnering with Retail, Ops, and Logistics to address recurring issues at the root cause.
• Perform monthly reconciliations for revenue-related balance sheet accounts such as returns reserves, promotional accruals, gift card liability, and deferred revenue; prepare supporting journal entries; and contribute to a timely, accurate month-end close.
• Prepare revenue and AR audit schedules, maintain clear and organized documentation for external auditors and banking partners, and ensure all revenue-related workflows and customer setups are properly documented and compliant throughout the year.
• Identify opportunities to automate revenue and AR workflows, strengthen data accuracy across ERP and middleware tools, streamline settlement processes, and proactively flag risks or gaps to accounting leadership while partnering cross-functionally to drive scalable process improvements.

Senior Accounting Manager – Revenue & AR

Art Director

• The Associate Design Director will drive Caraway’s brand design systems and lead design across campaigns, packaging, and day-to-day execution for all major marketing channels.
• Partnering closely with the Creative Director and Art Director, this role ensures that Caraway’s visual identity is consistently and elegantly translated into high-performing design assets, from product launch & seasonal campaigns to tactile packaging experiences.
• This hands-on design leader will oversee a team of designers, nurturing their growth while raising the creative bar across the brand design ecosystem.
• Equal parts hands-on designer and design systems architect, the Associate Design Director will deliver impactful creative work while building scalable frameworks and processes that enable speed, quality, and brand consistency.
• Reporting directly to the Creative Director, the Associate Design Director will collaborate cross-functionally with Marketing, Ecomm, Retail, and Product teams, ensuring that creative execution is aligned with strategic goals and elevates Caraway’s premium brand positioning.

Associate Design Director

Sales

• Act as the primary sales & account management lead a portfolio of Caraway’s existing retail accounts, ensuring extremely strong partnership to these accounts, support, and drive strong growth.
• Proactively manage and build relationships with all retail partners, handling day-to-day communication, support, training, sales, marketing, and all account needs.
• Partner with the Chief Strategy Officer on all accounts, as well as, retail and business development support, execution, and strategy.
• Partner with existing and new accounts to creatively develop and execute growth plans for each.
• Participate in Caraway’s overall Retail, Omni Channel, and Business Development strategic planning and execution.
• Support the Chief Strategy Officer in identifying and pursuing new retail channel opportunities, partners, sales channels, etc, and contributing to business development initiatives.
• Prepare and execute business proposals, sales presentations, and other collateral needed for new and existing retail and business development partnerships.
• Prepare presentation materials, sales reports, and other documents required for effective selling and relationship management, as well as internal reporting.

Retail Sales Lead

Technical Program Manager

• Caraway is looking for an Engineering Program Manager in Asia to lead the expansion of our kitchen and homeware lines.
• The Engineering Program Manager will be responsible for managing and enacting improvements to existing product lines as well as developing new product line initiatives.
• You will manage a current team of 2 (Quality Engineer and Technical Engineering Project Manager) and look to further expand the Asia team’s resources and capabilities.
• In close collaboration with the US team and factory partners, you will work to bring new concepts to life.
• Lead supplier-driven NPI programs from concept through sustaining, ensuring readiness across tooling, builds, testing, and ramp.
• Drive day-to-day engineering build activities on-site at factories to meet Caraway’s program objectives.
• Support U.S.-led projects by executing locally with suppliers, escalating issues to internal and external stakeholders, and tracking deliverables.
• Own specific portions of the schedule including tooling, builds, validation, compliance, and quality operations.
• Build strong working relationships with factory partners; develop detailed knowledge of supplier capabilities, processes, and constraints.
• Act as the key liaison between Caraway’s Product Development, Engineering, Operations, Quality, and Marketing teams and our Asia suppliers.
• Identify risks across technical execution, quality, and schedule — develop mitigation and contingency plans.

Engineering Program Manager – Asia

Procurement

• Production & Procurement Management: Draft, issue, and manage purchase orders with global vendors, ensuring all specifications, pricing, and timelines are accurate and up to date.
• Monitor production schedules, proactively track progress, and resolve delays through direct coordination with suppliers.
• Communicate production updates and potential risks to cross-functional partners across both new and existing product categories.
• Oversee product sampling logistics—from factory sample requests to internal coordination, review management, and timing communication.
• Inventory & Data Oversight: Maintain and update SKU, inventory, and vendor information in ERP systems, ensuring data accuracy.
• Support inventory planning by optimizing production capacity and coordinating closely with planning teams and vendors.
• Category & Supplier Ownership: Serve as the primary procurement & production contact for designated categories (e.g., Kitchenware and Electrics), ensuring they scale with the same reliability and rigor as core categories.
• Establish and strengthen supplier relationships by developing multi-tier (supplier and sub-supplier) visibility to increase capacity, reduce inefficiencies, and mitigate risks.
• Support cost strategy and pricing discussions with suppliers to enhance competitiveness, stability, and long-term partnership value—translating data insights into actionable procurement decisions.
• Partner with the compliance team to help suppliers navigate evolving trade regulations, documentation requirements, and quality standards across regions.
• Manage and maintain supplier scorecards that evaluate On-Time-In-Full (OTIF), quality, lead time adherence, and responsiveness.
• Collaborate cross-functionally to develop and implement standardized frameworks for supplier onboarding, qualification, and performance review to scale vendor accountability.
• Operational Improvement: Identify inefficiencies in processes and propose actionable solutions for vendor management, order tracking, or capacity planning.
• Create and maintain SOPs for critical workflows to ensure consistency and scalability.

Procurement, Production Operations Manager

QA Engineer

• Responsible for end-to-end supplier quality to enable the transition of R&D products to production
• Conduct analyses of current product design, manufacturing processes, and supplier capabilities often to identify potential quality issues and risks
• Ensure manufacturing/quality needs are considered in the design phase and proper quality expectations are defined
• Implement quality control processes and plans, design test methods and gauges, identify potential failure modes, and ensure adherence to international standards and regulations
• Collaborate with third-party testing laboratories to ensure compliance with product safety and regulatory requirements
• Support tooling release and production builds by defining incoming part inspection procedures, tracking build issues, setting containment actions for non-conformances, and monitoring corrective actions
• Collaborate with cross-functional teams, including product development, customer support, and supply chain to drive continuous improvement in product quality
• Use data from customer support to evaluate top defect drivers, identify root cause, and implement corrective and preventive actions (CAPAs) to prevent recurrence with the supplier(s)
• Lead and participate in product quality audits, both internally and at supplier facilities, to assess and address compliance with quality standards and specifications
• Stay up to date on regulatory changes related to consumer product quality and recommend appropriate actions to maintain compliance
• Monitor and assess supplier performance and drive supplier development initiatives to ensure consistent quality of incoming materials and components
• Establish key performance indicators (KPIs) to track and evaluate metrics across the organization
• Deliver training programs to educate employees and suppliers on quality standards, processes, and best practices
• Stay up to date on industry trends, emerging technologies, and regulatory changes related to consumer product quality, and recommend appropriate actions to maintain compliance and efficiencies

Quality Engineer

• Responsible for end-to-end supplier quality to enable the transition of R&D products to production.
• Conduct deep analyses of current product design, manufacturing processes, and supplier capabilities often to identify potential quality issues and risks.
• Ensure manufacturing/quality needs are considered in the design phase and proper quality expectations are defined.
• Develop and implement quality control processes and plans, design test methods and gauges, identify potential failure modes, and ensure adherence to international standards and regulations.
• Collaborate with third-party testing laboratories to ensure compliance with product safety and regulatory requirements.
• Support tooling release and production builds by defining incoming part inspection procedures, tracking build issues, setting containment actions for non-conformances, and monitoring corrective actions.
• Collaborate with cross-functional teams, including product development, customer support, and supply chain to drive continuous improvement in product quality.
• Use data from customer support to evaluate top defect drivers, identify root cause, and implement corrective and preventive actions (CAPAs) to prevent recurrence with the supplier(s).
• Lead and participate in product quality audits, both internally and at supplier facilities, to assess and address compliance with quality standards and specifications.
• Stay up to date on regulatory changes related to consumer product quality and recommend appropriate actions to maintain compliance.
• Monitor and assess supplier performance and drive supplier development initiatives to ensure consistent quality of incoming materials and components.
• Establish key performance indicators (KPIs) to track and evaluate metrics across the organization.
• Develop and deliver training programs to educate employees and suppliers on quality standards, processes, and best practices.
• Stay up to date on industry trends, emerging technologies, and regulatory changes related to consumer product quality, and recommend appropriate actions to maintain compliance and efficiencies.

Senior Quality Engineer

• Lead art direction for brand campaigns and product launches, including concepting lifestyle and still-life imagery, directing on set, and flagging retouching needs.
• Support the Art Director & Creative Director to develop visual languages & systems for brand campaigns that augment and ensure alignment with overall brand strategy.
• Collaborate with cross-functional teams across Marketing, Digital Product, and Retail to identify creative content needs and how we can work to produce it.
• Develop impactful creative from concept through execution for key assets that include photography, video, 3D renders, motion graphics, and illustrations.
• Drive brainstorming sessions for campaign concept development, visual storytelling, and innovative creative strategies.
• Synthesize business needs and initial marketing plans into concise & actionable creative plans that can inform art direction and asset deliverables.
• Partner with stakeholders across Creative & GTM Ops to define project scope, deliverables, and creative direction.
• Lead end-to-end production of small-to-medium scale creative shoots—building briefs, sourcing talent, coordinating schedules, and managing post-production to ensure a seamless process from concept to delivery.
• Serve as a clear, organized point of contact for all shoot-related communication as assigned (1-2+ a month, ranging from on-set/remote shoots, 3D render projects, and/or UGC video), aligning timelines, deliverables, and expectations across internal teams and external partners.
• Champion best practices for content creation, distribution, maintenance, and repurposing—contributing to a more agile and efficient creative organization.
• Collaborate with Creative, Marketing, and Growth channel leads to ensure final creative outputs align with platform-specific requirements, including digital (email, social, paid media), print, OOH, and experiential marketing.
• Maintain effective communication with stakeholders and team members on project status and feedback, working to ensure actionable expectations from all parties are clear.
• Infuse creative production planning with data-driven insights by collaborating with channel leads to review past creative performance and continuously optimize output.

Associate Art Director

Manager

• Lead expansion of kitchen and homeware lines, liaise between Asia factories and NYC headquarters
• Manage and enact improvements to existing product lines and develop new product line initiatives
• Establish new factory relationships and source new suppliers to execute design vision
• Manage current Asia team of 2 and expand team resources and capabilities
• Bring new concepts to life with innovative techniques, materials, focusing on quality, cost, and aesthetics
• Establish deep understanding of product technical details, design, and requirements and coordinate communication between stakeholders and factory partners
• Ensure full project details are established, clear, and communicated to external stakeholders, including CAD, design, quality and testing requirements
• Work with internal Caraway team to establish/adapt standards
• Prioritize between Asia and USA PD team based on production timeline, critical issues, and supplier needs
• Provide daily communication on key issues, blockers, and missing details to keep projects moving
• Communicate with factory management directly when necessary
• Understand basics of costing and labor costs across Asia and coordinate pricing updates with suppliers
• Drive Caraway MSA completion with factory partners and lead payment terms discussion during RFQ
• Follow complex technical problems, provide guidance for team members and factory partners
• Work closely with US team to ensure specifications fully detailed prior to supplier engagement
• Identify cost savings without compromising aesthetics or quality
• Establish weekly priorities with local team, support growth and professional development of direct reports
• Set quarterly team metrics and goals outside project-based work
• Step into supplier discussions as the 'voice of Caraway' ensuring compliance with Caraway quality standards