Influencer & Ambassador Manager

Caraway Home

Ambassador Manager overseeing influencer marketing strategies at Caraway Home. Providing parental leave coverage with focus on day-to-day communications and performance analysis.

Posted 6/27/2026contractRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage day-to-day ambassador communications, escalations, and campaign timelines
Attend weekly syncs with the Associate Director, Influencer and serve as the primary point of contact across the program
Review and approve ambassador briefs and content created before distribution
Compile weekly performance snapshots and deliver monthly ambassador performance reports (engagement data, revenue attribution, top performers, program health)
Oversee budget pacing and flag any spend efficiency concerns
Monitor ambassador inboxes
Manage gifting shipments, CRM/database updates, and deliverable trackers
Distribute campaign briefs, creative assets, and product information to active ambassadors
Coordinate ambassador events, virtual community touchpoints, and product drops

Requirements

What you’ll need

4–6+ years of influencer and/or ambassador marketing experience, ideally in DTC or consumer goods
Familiarity with ambassador platforms, CRM tools, and performance analytics (experience with tools like Nectar, Roster, Omni, or similar is a plus)
Strong project management skills — you're organized, deadline-driven, and comfortable managing multiple workstreams
A collaborative communication style and experience working cross-functionally
Comfort operating at both a strategic and executional level — this role requires both

Benefits

Comp & perks

Independent contractor operating with a high degree of autonomy while coordinating with Caraway’s Influencer team for inputs and approvals

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

influencer marketingambassador marketingperformance analyticsproject managementbudget management

Soft Skills

organizational skillsdeadline-drivencollaborative communicationcross-functional teamwork