Support the Sales team with technical proof in sales cycles. This includes running discovery sessions, leading product demonstrations, and collaborating on deal strategy
Tailor demonstrations to convey value to prospective customers. This includes configuring demo accounts to show how we support complex commissions plans & data structures.
Identify opportunities for the platform’s next features and collaborate with Product/Engineering to develop these features
Build great relationships and trust with prospects and customers by providing industry thought leadership and expertise
Work cross-functionally with other parts of the organization to drive process improvement and customer satisfaction.
Lead by example. Mentor team members and share best practices consistently to uplevel the whole team.

Requirements

5+ years of work experience configuring and selling software preferably in technology/SaaS
Positive, team player mentality with strong time management, organization, and presentation skills
Deep technical aptitude and curiosity for learning new technologies in a fast-paced environment. Experience with building Excel models or a programming language (e.g., SQL, Python)
Creative and open approach to problem-solving and partnering with internal teams to drive what’s best for the customer and for CaptivateIQ
Ability to communicate professionally and effectively in written responses to emails, customer requirements, and formal RFPs
Ability to work independently in a fast-paced startup environment
Past experience in a fast-paced and deadline-oriented environment
Experience in working cross-functionally with product, support, marketing, and other functions
Strong collaborator that finds it easy to work with team members to drive a great team culture
Proficiency with popular CRMs (e.g. Salesforce), ERPs (e.g. Netsuite), and/or billing systems (e.g. Zuora)

Benefits

Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.
Annual Stipends: Dedicated funds for your professional development and caretaking needs.
Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.
Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.
Premium Tools: The latest Apple hardware to empower you to do your best work.
Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLPythonExcel modelingsoftware configurationSaaS salestechnical proofproduct demonstrationsdeal strategyprocess improvementcustomer satisfaction

Soft Skills

team playertime managementorganizationpresentation skillsproblem-solvingcommunicationcollaborationmentoringtrust buildingcreativity