Capitol Broadcasting Company

Producer

• Write assigned stories for WRAL.com & TV newscasts daily
• Pitch unique story ideas based off tips, call, research
• Conduct in-depth research for potential stories
• Gather extra information and conduct interviews beyond press releases
• Craft compelling banners and headlines across all platforms
• Clip video for all digital platforms, including YouTube.
• Select video and sound for TV newscast stories.
• Fill out graphics using newscast software
• Train to fill-in produce.
• Write, publish & send push notifications on stories for WRAL.com.
• Organize assignment desk planner by inputting story information, events and contacts.

Multiplatform Associate Producer – Part Time

Customer Support

• Provide responsive technical support to end users, ensuring a positive customer service experience.
• Manage IT service desk ticket lifecycle from initial report to resolution, escalating when necessary.
• Configure, deploy, and support PCs, monitors, tablets, and mobile devices (Windows, macOS, iOS, Android).
• Assist with PC imaging, staging, and deployment using enterprise deployment tools.
• Install and maintain hardware and software, including upgrades and troubleshooting.
• Provide remote and in-person support for technical issues.
• Create and maintain documentation, including user guides and internal procedures.
• Assist with corporate cellular service provider account management, including activations, upgrades, and plan changes.
• Maintain inventory and configuration records for hardware and software assets.
• Track software licensing and ensure compliance through accurate documentation.
• Identify and suggest opportunities for process automation.
• Support and educate users on IT systems and best practices.

IT Desktop Support Specialist

Content Manager

• Help lead WRAL News’ daily content strategy across YouTube and social media platforms.
• Create, edit, write, and publish engaging digital content for WRAL.com, YouTube, and social platforms.
• Write SEO-optimized headlines, descriptions, captions, and promotional copy.
• Lead and assist with short-form and long-form video content creation.
• Monitor analytics and audience trends to help guide content decisions and audience growth strategies.
• Collaborate with newsroom teams to identify stories with strong digital and social potential.
• Coach and support newsroom staff on social media best practices and digital storytelling techniques.
• Assist with breaking news, live coverage, and special event digital coverage.
• Help maintain WRAL’s editorial standards and brand voice across digital platforms.
• Other duties as assigned.

Multiplatform Associate Producer – Part Time

IT Desktop Support Specialist

Content Strategist