Head of Product Expansion
Render
Cloud
Operations Analyst – Hours Banking & Eligibility
Capital Rx
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 - $90,000 per year
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Provide high-quality administrative and communications support
- Prepare reports, memos, and various internal & external deliverables
- Support accounting / finance with management of regular payables and receivables, employee expenses, etc.
- Maintain an organized filing system for all paper and electronic documents
- Serving as a point of coordination for Hours Banking and Eligibility identification and issue resolution with internal teams and external integration partners
- Identify and triage Hours Banking and Eligibility issues and support the resolution of all errors
- Proactively monitoring system status to quickly identify potential abnormalities that might impact quality and accuracy
- Ensuring that all issues and errors are resolved using designated operating standards and within defined service levels
- Assist with the validation of operational integrity through regular audits and reconciliation processes
- Participate in projects that impacts including vendor changes, client migrations, and client add-on requests
- Support ongoing management of Company policies and procedures
- Support general business needs, as required
- Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance.
Requirements
- Bachelor’s degree
- 3+ years of experience in an equivalent role
- Experience using Quickbooks Online preferred, but not required
- Experience in Union operations preferred, but not required
- Strong organizational skills and a very keen eye for detail and accuracy
- An ability to adapt and learn quickly
- Experience working in high-growth, startup environments preferred
- A positive and upbeat attitude, and excellent interpersonal communication skills
- A commitment to delivering a high level of customer service, both internally and externally
- Flexibility to respond to a range of different work situations
- Ability to analyze complex business problems to discover and resolve root causes
- An ability to work under pressure and juggle multiple priorities at any given time
- An ability to work well independently and be an effective collaborator within and across teams
- Ability to travel as needed (approximately up to 10%)
- Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance.
