Capital One

Full-stack Engineer

• Lead the design, implementation, and maintenance of our API lifecycle.
• Engineer robust Infrastructure as Code (IaC) solutions and automated CI/CD pipelines.
• Drive system reliability by leading incident management.
• Shape the long-term technical infrastructure roadmap.
• Provide dedicated support for our mission-critical API services.
• Oversee scalable cloud-native deployments on AWS and GCP.
• Utilize expertise in Java, Python, Kubernetes, and observability tools to build, secure, and optimize our foundational API infrastructure.

Senior Software Engineer, Full Stack, API Gateway, Cloud Operations Resilience Engineering

Account Manager

• Manages a portfolio of core accounts, proactively solving client issues and identifying new opportunities
• Negotiates contracts, incentives, and pricing agreements, while ensuring all actions remain in compliance with business practices and processes
• Partners internally and externally to identify business opportunities within new/existing accounts
• Maintains and grows relationships to expand new business value
• Participates in external industry events to increase business and improve brand awareness
• Actively identifies, manages, and escalates risks or issues impacting customers
• Implements and supports internal cross-functional initiatives

Lead Relationship Manager

Director

• Develop business strategies that will drive growth, profitability, and competitive success
• Manage and develop multiple analysts
• Develop and implement new product and pricing strategies
• Lead direct-to-consumer marketing efforts for select products
• Drive improvements in credit performance through risk models
• Manage and sequence delivery of business intent

Senior Business Director, Strategy

• Lead the design, implementation, and maintenance of our API lifecycle, ensuring a seamless experience across our API portal and service ecosystem.
• Engineer robust Infrastructure as Code (IaC) solutions and automated CI/CD pipelines to streamline deployments and eliminate manual operational overhead.
• Drive system reliability by leading incident management, defining technical requirements, and monitoring key performance metrics to ensure platform health.
• Shape the long-term technical infrastructure roadmap, including vendor selection and architectural standards, to ensure alignment with enterprise product goals.
• Provide dedicated support for our mission-critical API services, including advanced policy creation, proactive troubleshooting, and rapid production issue resolution.
• Oversee scalable cloud-native deployments on AWS and GCP, implementing enterprise-grade security standards (such as OAuth 2.0, mTLS, JWT, and JWKS) to safeguard API traffic.
• Utilize your expertise in Java, Python, Kubernetes, and observability tools like Datadog to build, secure, and optimize our foundational API infrastructure.

Senior Software Engineer, Full Stack – API Gateway, Cloud Operations Resilience Engineering

Manager

• Be a member of the Partnership Fraud Strategy team
• Set and own a roadmap to improve Partnership fraud mitigation
• Work cross functionally with Data Science, Product, Investigators, and Program teams
• Implement fraud rule & strategy changes
• Drive key Discover Integration work for fraud
• Develop business strategies that will drive growth, profitability, and competitive success for Capital One
• Have an ownership mindset, and potentially P&L accountability for a business segment
• Develop and implement new product and pricing strategies for various lending products
• Lead direct to consumer marketing efforts for select products
• Build targeted insights to inform the design and development of new customer experiences
• Drive improvements in quality, volume, service, and profitability
• Coordinate across the line of business to manage and sequence delivery of business intent
• Conduct rigorous monitoring and analysis to create risk models and test hypotheses

Senior Business Manager – Fraud

Risk

• Advise and consult with risk and business teams to help develop well-designed products, processes, and supporting technologies
• Establish and maintain positive working relationships with product owners, process managers, compliance advisors, legal counsel, auditors, and other risk associates
• Manage multiple tasks to meet deadlines, independently and with team collaboration
• Oversee risk event remediation impacting customers stemming from process breakdowns or other problems, helping develop permanent corrective actions
• Work across the division to execute the first line risk assessments, and assist with establishing risk mitigation plans
• Deliver on our well-managed agenda by facilitating various risk assessments, and consulting on effective challenge
• Review, analyze, assess risk, document effective controls to cover gaps enhancing the control suite effectiveness (CSE)

Principal Risk Associate – Retail Bank

Data Scientist

• Partner with a cross-functional team of data scientists, software engineers, and product managers
• Leverage a broad stack of technologies - Python, Conda, AWS, H2O, Spark, and more
• Build machine learning models through all phases of development
• Translate the complexity of your work into tangible business goals

Manager, Data Scientist – Bureau Data Strategy

Operations

• Sift through customer emails and ServiceNow tickets to proactively flag potential complaints and systemic issues within the payments ecosystem.
• Devise, build, or utilize AI automation flows to streamline this intake and deep root cause analysis process.
• Perform hands-on remediation work and drive comprehensive forward-moving plans.
• Engage in active discussions with cross-functional stakeholders to negotiate the best possible outcomes for the business and the customer.
• Log identified anomalies into our Governance, Risk, and Compliance (GRC) application or translate systemic problems into quantified business cases (calculating $ value and business impact) for product improvement prioritization.
• Access and analyze complaint data to glean actionable insights.
• Audit and evaluate our current client engagement and intake tools.
• Lead and own the oversight of process improvement work.

Principal Associate, Process Manager – Client Engagement, Issue Resolution

Developer Relations

• Lead a talented, cross-disciplinary team of designers
• Collaborate deeply with research teams and Product and Tech leadership
• Responsible for leading high-impact, complex projects
• Define and drive design strategy that informs the higher-level vision of the organization and aligns to business objectives
• Leverage established expertise and leadership in product design
• Help oversee and optimize the use of appropriate tools, platforms, frameworks and design systems
• Create conditions for a positive and inclusive team environment
• Champion voices of both customers and partners
• Demonstrate expert knowledge of products, processes, customers, competitors and industry market trends
• Share insights around technical advances and data capabilities

Product Design Director – Consumer & Developer Experience

Engineer

• Design, build and deliver meaningful consumer products powered by the latest technology with a focus bringing cohesiveness and development to features for web and mobile
• Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to evolve how our customers interact with Capital One and Velocity Black
• Work within and across teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies
• Develop and leverage trusted relationships across Architecture, Design, and other Technology leaders to ensure strategic alignment across key Velocity Black and broader Digital Commerce and Innovation initiatives
• Lead the craftsmanship, availability, resilience, and scalability of our solutions

Distinguished Engineer – Velocity Black

• Partner with a cross-functional team of data scientists, software engineers, and product managers to deliver a product customers love
• Leverage a broad stack of technologies — Python, Conda, AWS, H2O, Spark, and more — to reveal the insights hidden within huge volumes of numeric and textual data
• Build machine learning models through all phases of development, from design through training, evaluation, validation, and implementation
• Flex your interpersonal skills to translate the complexity of your work into tangible business goals

Principal Associate, Data Scientist – Partnerships Acquisitions

• Demonstrate proficiency in five key areas for successful Product management: Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, Transformational Leadership
• Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Delivers game-changing outcomes by focusing on leverage and execution excellence
• Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Leads cross functional teams to solve customer problems and drive organizational alignment

Product Director

• Demonstrate proficiency in five key areas for successful Product management: Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, Transformational Leadership
• Lead cross functional teams to solve customer problems and drive organizational alignment
• Identify and resolve complex problems to deliver outcomes while mitigating product risks

Senior Product Director

• Optimize and Scale Cumulative User Intelligence: Plan and conduct connected studies and establish data acquisition mechanisms
• Prioritize and lead rapid testing within the product development lifecycle
• Manage and Maintain Continuous Discovery Programming
• Support UX Measurement and Hypothesis-driven Design
• Conduct and Socialize Data Triangulation & Synthesis

Senior Manager, Research & User Intelligence – Card Platforms & Data

Controller

• Serve as the main point of contact and own various projects in the pipeline from the planning phase and prioritization through delivery and stabilization
• Lead and assist in the development, testing and implementation of project requirements
• Leverage problem solving and influencing skills to ensure project plans deliver on intent
• Review team’s progress and issues during projects, along with providing guidance and support to ensure timely delivery
• Contribute to Process Improvement through project development and knowledge sharing
• Build relationships and collaborate with both our local teams and with multiple teams across the organization on various corporate initiatives
• Have excellent communication and partnership skills essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes
• Facilitate the consistent use of the Agile methodology for delivering projects
• Present results, findings, risks and recommendations to Agile Team leadership and Global Finance stakeholder
• Display a passion for coaching and developing a team of associates through their leadership style