Capital One

Project Manager

• Serve as a Project Manager within EMOCS, accountable for end-to-end delivery of mid-level complexity campaigns or projects
• Coordinate all project management lifecycle activities to ensure execution excellence across owned marketing channels
• Independently drive mid-level initiatives and support planning rigor, data integrity, and process evolution across the broader PjM ecosystem
• Support the EMOCS Execution Manager with portfolio planning to forecast demand and manage capacity
• Assist with prioritization and complexity estimation to validate capacity assumptions and prevent resource over-extension
• Independently manage mid-level complexity, cross-functional marketing initiatives from intake through launch
• Lead alignment across marketing, tech, creative, legal, and compliance, while owning kickoff, production validation, go/no-go, audit, and launch readiness
• Maintain rigorous system discipline by ensuring milestone accuracy, kickoff/release date integrity, and task-level data compliance within Adobe Workfront to support real-time reporting and audit readiness
• Monitor and report on project health against defined SLAs and KPIs
• Identify performance trends and systemic friction points, leveraging data to inform decision-making and track progress against team OKRs
• Identify and surface opportunities for workflow automation and optimization to increase speed and reduce risk
• Support the development, refinement, and adoption of End-to-End (E2E) Standard Operating Procedures
• Ensure adherence to regulatory requirements, compliance standards, and internal policies across all deliverables

Senior Associate, E2E Project Manager – EMOCS, Enterprise Marketing Operations Client Success

Sales

• Develop business strategies that will drive growth, profitability, and competitive success for Capital One.
• Have an ownership mindset, and potentially P&L accountability for a business segment.
• May manage and develop a team of analysts.
• Develop and implement new product and pricing strategies for various lending products.
• Lead direct to consumer marketing efforts for select products.
• Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior.
• Coordinate across the line of business to manage and sequence delivery of business intent.

Senior Business Manager, Sales Analytics

Full-stack Engineer

• Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code
• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment

Senior Manager, Software Engineering, FullStack – Enterprise Platforms Technology, People Leader, OSPO

• Direct the product lifecycle for surveillance tools monitoring email, chat and voice
• Act as the primary technical lead for high-stakes presentations to legal counsel and regulatory bodies
• Own the creation of functional specifications, logic workflows, and business requirements documents
• Manage complex roadmaps, competing stakeholder priorities, and rigorous audit trails
• Partner with internal legal and risk teams to anticipate shifting global regulations
• Leading moderate to large complex projects and programs by providing strategic project direction
• Designing, developing, and managing project plans in a dynamic environment
• Ensure projects are documented to mitigate risk and delivered on time
• Build relationships and collaborate with key stakeholders

Project Manager, Corporate Surveillance

Risk

• Support Card Data leadership in controls oversight & innovation, script governance, and features governance
• Facilitate the risk assessment process associated with new/changing intent for multiple Card business areas
• Develop management reporting based on risk assessments
• Coordinate various process interactions, including meeting logistics
• Stay current on the changing regulatory environment and understand the impacts to businesses
• Partner with data analysts to iterate on risk monitoring and reporting
• Synthesize data and perform analysis to bring valuable insights
• Assess controls and glean insights from issues across business areas
• Design, implement, and/or influence internal governance processes
• Partner with internal customers to provide strategic thought partnership

Card Vertical Risk Manager, Principal Associate

• Support Card Data leadership in data governance across multiple business areas
• Execute critical risk management activities both with and independent of vertical risk managers
• Coordinate and negotiate priorities with teams to manage goals/timelines
• Establish strong interaction models and relationships with key stakeholders
• Collect data and use analytics to develop risk transparency to leadership
• Develop and maintain formal process documentation including procedures and playbooks

Senior Associate, Card Vertical Risk Manager, Card Data

Backend Engineer

• Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code
• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
• Utilize programming languages like Java, Python, SQL, Node, Go, and Scala, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services

Lead Software Engineer, Back End – Distributed Data & Computing Tools, Cloud Operations Resilience Engineering

• Directly support vertical risk managers and accountable executives for the Upmarket and Discover Card business segments
• Execute critical risk management activities both with and independent of the vertical risk manager
• Coordinate, influence, and negotiate priorities with teams to ensure well managed goals/timelines are met; escalating when appropriate
• Establish strong interaction models and relationships to collaborate and consult with key stakeholders
• Collect data and information and use analytics and reporting to develop risk transparency to senior leadership and executives
• Develop strong business acumen to appropriately represent the business to 2nd and 3rd line of defense partners
• Develop and maintain formal process documentation including procedures, playbooks, and process flow diagrams that demonstrate the well managed infrastructure

Senior Risk Associate, Upmarket, Discover Card – Card Risk

Financial Planning and Analysis

• Support the end-to-end execution and iteration of our flagship development programs
• Ensure every cohort is better than the last by leveraging data and fostering deep partnerships
• Support a continuous improvement loop by conducting comprehensive retros after each cohort
• Analyze survey data to implement systemic improvements
• Manage stakeholder and speaker relationships as the primary liaison for executive speakers
• Maintain cross-functional synergy by partnering closely with HRBPs and Learning Consultants
• Work with communications teams to ensure program narratives are cascaded effectively
• Maintain budget and data integrity by collaborating with Operations team

Senior Associate, Learning – Differential Investment Programs

Manager

• Leads audits covering Payment Network operations (e.g., Participant On-Boarding, Participant Monitoring, and Settlement, Pricing)
• Develops engagement planning documentation to communicate rationale for scoping decisions and develops audit programs to ensure adequate coverage of risk
• Designs and executes internal control testing for audits, demonstrating a degree of audit expertise consistent with experience level
• Understands the broader context and implications of the various risks affecting the business
• Identifies and implements efficiencies in executing test work
• Supervises and coordinates work assignments amongst audit team members
• Provides timely feedback and coaching to audit staff
• Establishes and maintains good auditee relations
• Effectively communicates audit process, scope, protocol, issues, risks and recommendations to clients during kick-off, periodic status updates, and exit meetings
• Assesses relevancy of audit findings, potential exposures, materiality, improving or deteriorating trends, and demonstrates awareness of big picture issues
• Interprets business priorities, anticipates issues and obstacles, and applies to scope of role
• Manages timely and quality delivery of multiple tasks, including audits, projects, special assignments, and administrative activities
• Self-prioritizes and independently completes multiple tasks across the team and department.
• Demonstrates the ability to successfully meet deadlines.

Audit Senior Manager, Global Payment Network

Data Analyst

• Data Analysts perform data analysis in an Agile environment with Tech, Product, Business and Data Professionals to frequently build reports; provide data capability for Regulatory requirements; perform reporting, analysis and data validations to support presentation, predictive modeling and ad-hoc requests.
• Leverage analytic and technical skills to innovate, build, and maintain well-managed data solutions and capabilities to tackle business problems.
• Partner with the business to provide consultancy and translate the business needs to design and develop tools, techniques, metrics, and dashboards for insights and data visualization.
• Drive analysis that provides meaningful insights on business strategies.
• Drive an understanding and adherence to the principles of data quality management including metadata, lineage, and business definitions.
• Work collaboratively with appropriate Tech teams to manage security mechanisms and data access governance.
• Build and execute tools to monitor and report on data quality.

Senior Data Analyst - Finance

• Provide thought leadership to identify and engage key community leaders
• Manage the team that conducts research and market scans to identify, analyze, and vet possible partners
• Create and manage critical relationships with various community leaders
• Work collaboratively with colleagues across the entire enterprise to monitor and evaluate risks
• Create and facilitate learning agendas
• Attend key conferences and convenings nationwide
• Develop regional and national investment strategies
• Lead strategic initiatives on behalf of Market Engagement, CI&I and Global External Affairs
• Create presentations and reports to bring market insights to CI&I and other business lines
• Partner closely with market teams and analytics program teams to write proposals for new investments
• Represent Capital One externally to tell the story of Capital One’s community and business investments
• Learn about the business priorities and determine where our investments can assist with meeting or enhancing business objectives

Director, Market Engagement – Community Impact & Investment

Product Manager

• Lead customer hardships and customer resiliency strategies
• Demonstrate proficiency in Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, and Transformational Leadership areas
• Collaborate cross-functionally with various stakeholders

Product Manager – Customer Management

Business Development Rep

• Managing the relationship of our Issuing Partnership in North Americas
• Expanding our Commercial Payments footprint in North America and Latin America
• Managing client relationships with senior level partners
• Negotiating new and renewal agreements
• Assisting marketing and product areas in enhancing cardholder experience

Bilingual Business Development Director – International Market Development

Affiliate Manager

• Partner with key external stakeholders (merchants, agencies, networks) to help grow and cultivate Capital One Ad Solutions
• Integrate Capital One Ad Solution’s products and services with our merchant partners
• Leverage data to optimize and grow your book of business
• Teach, support, and train agencies and industry partners on Capital One Ad Solutions
• Work with Product, Revenue Management, and other key stakeholders to help drive our business
• Drive strategic analysis to support merchant initiatives
• Technical skills (utilizing analytic platforms, APIs, and proprietary tools) are a plus
• Scale up new merchants via education and support
• Demonstrated success leveraging data, analytical and communication skills
• Travel onsite for merchant visits and/or industry conferences