Senior Project Manager – Chief of Staff

Capital One

Senior Project Manager leading critical business projects at Capital One. Collaborating with stakeholders to drive results and enhance company operations.

Posted 7/21/2026full-timeChicago • Illinois, New York, Virginia • 🇺🇸 United StatesSenior💰 $87,000 - $120,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Project Management, including the design and execution of complex, cross-departmental projects while ensuring strategic alignment and stakeholder engagement. Proficient in leveraging communication strategies and problem-solving skills to enhance team morale and streamline business processes.

Highest-signal resume keywords

Project ManagementPMP CertificationAgile MethodologyLean MethodologyPeople Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project PlanningGoal TrackingRisk ManagementBudget ManagementStakeholder Engagement

Soft Skills

Strong CommunicationCollaboration SkillsProblem SolvingInfluencing Skills

Tools & Technologies

SlackProject Management Software

Certifications & Qualifications

PMPLeanAgileSix Sigma

Industry Keywords

Operational RhythmAssociate EngagementCulture InitiativesBusiness Process Improvement

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Manage the operational 'rhythm of the business' for the tower, including the design, execution, and optimization of leadership meetings, business reviews, and goal/OKR tracking.
Lead internal communication strategies and channels (e.g., Slack, team newsletters, executive comms and decks) to ensure strategic alignment and transparency across the organization.
Drive associate engagement and culture initiatives, analyzing team sentiment/AAS to design impactful programs that enhance morale, retention, and inclusion.
Work on medium to large-scale complex, cross-departmental projects that have a direct impact on the company.
Drive cross-functional projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed; manage complex up and downstream project impacts.
Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation.
Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation.
Conduct regular meetings with the project team. Document progress and report to stakeholders on project status.
Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery.
Forge relationships with key stakeholders to ensure delivery of commitments.
Identify ways to improve and streamline business process.

Requirements

What you’ll need

Bachelor’s Degree or Military experience
At least 3 years of Project Management experience
Masters / MBA degree (preferred)
At least 5 years of Project Management experience (preferred)
At least 1 year of People Management experience (preferred)
PMP, Lean, Agile or Six Sigma certification (preferred)
Strong communication and collaboration skills
Strong problem solving and influencing skills
Work experience achieving results with complex projects.

Benefits

Comp & perks

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.