Capital One

Customer Service Coordinator, High Value Specialty Servicing

Capital One

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida

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Salary

💰 $43,680 per year

Job Level

JuniorMid-Level

Tech Stack

Cloud

About the role

  • Remote customer service role assisting Capital One customers from home with high-value servicing
  • Requires reliable home internet and private network; privacy and security aware
  • Occasional in-person reporting within 24 hours notice within 100-mile radius of listed locations
  • Work with Capital One's customer care team to provide empathetic, effective support
  • Participate in ongoing training and development to improve product knowledge and customer interactions

Requirements

  • High school diploma, GED or equivalent certification
  • At least 2 years of customer service or call center experience
  • At least 1 year of Google Suite or Microsoft Office experience
  • At least 3 years of customer service or call center experience
  • At least 6 months of experience in the financial industry