As a Principal Associate in Capital One’s Anti-Money Laundering (AML) Program you'll be challenged and inspired by working with business partners and stakeholders to support investigators through change. This role will focus on the human-side of change within the FIU and will lead the organization through impactful changes utilizing strategies and tools that offer lasting results while minimizing disruptions to overall operations. You will provide governance and oversight with efficient tracking of high impact FIU initiatives; driving accountability and on time delivery with a focus on people-centered continuous improvements and culture building activities.
Responsibilities:
Support issue tracking, solutioning and communication strategy
Support key FIU projects and initiatives impacting investigation outcomes
Develop tools and strategies to assess and facilitate the integration of changes across all impacted FIU business units, investigator platforms, tools and processes
Support coordinated change activities across multiple teams and functions to ensure alignment and successful delivery through communication, training and operationalization
Analyze anticipated change, our ability to manage change well, and communicate such to leadership
Utilize active listening techniques across all levels to identify potential impacts, concerns and gaps to ensure all are appropriately documented, discussed and considered
Participate in a team culture that is adaptive, inclusive and customer focused
Coordinate with AML Program stakeholders and support functions to ensure program integration and successful delivery
Help support and maintain a communication strategy within the FIU which informs and inspires
Requirements
High School diploma, GED or equivalent certification
At least 3 years of Anti-Money Laundering (AML) Compliance or Risk Management experience
At least 1 year of experience in Project or Process Management
At least 2 years of experience supporting, partnering and interacting with internal business clients
Bachelors Degree (preferred)
5+ years of Risk Management experience (preferred)
2+ years of project or process management experience (preferred)
PROSCi Change Management Certification, Certified Regulatory Compliance Manager (CRCM) Certification, Association of Certified Anti-Money Laundering Specialist (ACAMS) certification, or Certified Risk Professional or its equivalent (preferred)
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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