Work with partner teams to update configurations for our log collectors on our Windows and Mac endpoints
Work with stakeholders to identify, discuss and prioritize log ingestion strategies
Build complex dashboards that tell stories about the health of our endpoints and identify opportunities for improvements
Create monitors that alert platform teams when changes to the environment may be impacting the health of devices and user experiences
Create reports that detail the performance of applications on our endpoints and applications being considered for future deployment
Assist platform teams with issue triage by providing complex data and log analysis where needed
Use data to tell stories to our senior leaders and help to drive vendor and product roadmaps
Help create processes and strategies that can validate changes in performance across operating system and product version updates

Requirements

High School Diploma, GED, or equivalent certification
At least 3 years of experience creating reports and building alert monitors
At least 3 years working with macOS and Windows platforms
Bachelor’s Degree (Preferred)
3+ years of experience using alerting and monitoring tools to monitor fleet performance at scale
3+ years of experience with Tableau, Snowflake, Elastic, databricks, PowerBI & log analytics
Experience in regulated financial services organization
Working knowledge of Cyber, Network, and Identity solutions
3+ years of experience of extracting data from Windows and/or Mac endpoints
3+ years of experience working within an Agile environment

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

log analysisdata extractionreport creationalert monitoringdashboard buildingdata storytellingperformance monitoringdata validationoperating system updatesAgile methodology

Soft Skills

stakeholder communicationprioritizationproblem-solvingcollaborationstrategic thinking

Certifications

High School DiplomaGEDBachelor’s Degree