Senior Director, Chief of Staff – Bank Tech, Account Servicing
Capital One
full-time
Posted on:
Location Type: Office
Location: McLean • New York • Pennsylvania • United States
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Salary
💰 $245,100 - $335,700 per year
Job Level
About the role
- In partnership with key stakeholders, lead the development and implementation of short and long term strategic programs for the organization
- Deeply understand prioritization and delivery roadmap, helping to identify cross-tower dependencies to proactively manage impediments
- Work to influence matrixed stakeholder teams to move the organization forward in a well-integrated manner
- Lead the effort to drive organizational processes that enable success at scale
- Partner with communications resources to enhance our organizational brand, highlighting the impact of our strategic initiatives
- As new projects arise, work with leadership to determine feasibility, project and implementation plan
- Champion unpopular ideas, even with senior leaders
- Able to get up to speed quickly on key topics and navigate the organization
- Drive organizational change and operational excellence
- Serve as a trusted advisor with stakeholders and leaders across the enterprise
- Regularly use strong business judgment, influencing skills, leadership and integrity
- Inspire an organization of open-exchange and collaboration
- Leverage strong facilitation, negotiation and mediation skills
- Employ both meticulous organizational skills and follow-through
- Work with little direction on complicated, sensitive assignments
Requirements
- Bachelor’s degree
- At least 9 years of experience in Chief of Staff, Tech Program Management, Product Management, or Project Management.
- 5+ years of experience in strategy development
- 5+ years of experience in budgeting and labor strategy
- 6+ years of experience driving organizational change and operational excellence
- 3+ years of experience partnering with engineering and product teams.
- At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position.
Benefits
- Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
strategic program developmentproject managementbudgetinglabor strategyorganizational changeoperational excellencestakeholder managementinfluence skillsnegotiationfacilitation
Soft Skills
leadershipbusiness judgmentintegritycollaborationorganizational skillsfollow-throughinfluencecommunicationproblem-solvingadaptability
Certifications
Bachelor's degree