Web Content Strategy Specialist
Boeing
Manager, Structured Content Management
Capital One
full-time
Posted on:
Location Type: Hybrid
Location: Richmond • Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $115,200 - $144,600 per year
Job Level
Mid-LevelSenior
About the role
- Help lead the project execution for implementing and migrating content into our new structured content ecosystem, coordinating efforts across content authors, engineers, and platform administrators
- Be a change champion, helping to enable the sustained use of our structured content model, metadata schema, and taxonomies to effectively manage customer servicing intent
- Help to establish, socialize, and manage the ongoing governance model, authoring guidelines, and quality standards for structured content to ensure consistency and modularity across the organization
- Develop processes for content maintenance, component reuse tracking, and ongoing content model evolution to ensure the ecosystem remains scalable, efficient, and aligned with changing business needs
- Collaborate with content creators and business partners to ensure successful adoption of new tools and structured authoring practices
Requirements
- High School Diploma, GED, or equivalent certification
- At least 4 years of experience in content strategy, technical writing, or information architecture
- At least 3 years of experience in the application of structured content modeling and authoring
- At least 2 years of experience in project management
- Bachelor’s degree in Communications, Technical Writing, Information Architecture, or Library Science (preferred)
- At least 2 years of experience working in a structured content ecosystem using component-based content methodologies (preferred)
- At least 2 years of experience with the administration, configuration, and maintenance of a Component Content Management System (CCMS), Knowledge Base, or Headless CMS platform (preferred)
Benefits
- Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
content strategytechnical writinginformation architecturestructured content modelingproject managementcomponent-based content methodologiescontent maintenancemetadata schemataxonomiesauthoring guidelines
Soft skills
leadershipcollaborationchange managementcommunicationorganizational skills
Certifications
High School DiplomaGED
