Web Content Strategy Specialist
Boeing
Senior Manager, Structured Content Management
Capital One
full-time
Posted on:
Location Type: Hybrid
Location: Richmond • Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $140,600 - $176,400 per year
Job Level
Senior
About the role
- Lead, coach, and mentor a team of ~5-6 content specialists
- Define and champion the long-term vision, strategy, and roadmap for structured content management
- Oversee the development, documentation, and implementation of structured content models, taxonomies, metadata schema, and governance frameworks
- Partner closely with Capital One’s Product and Tech teams
- Serve as a key advocate for structured content, effectively communicating its value and impact
- Establish key performance indicators (KPIs) and metrics to monitor the health, efficiency, and business impact of the structured content ecosystem.
Requirements
- High School Diploma, GED, or equivalent certification
- At least 5 years of experience in content strategy, technical writing, or information architecture
- At least 4 years of People Leadership experience
- Preferred: Bachelor’s degree in Communications, Technical Writing, Information Architecture, or Library Science
- At least 3 years of experience in designing and governing a structured content ecosystem using DITA, XML, or similar component-based content methodologies
- At least 3 years of experience managing and leading a team of content professionals, including performance management and career development.
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
content strategytechnical writinginformation architecturestructured content managementDITAXMLcontent modelstaxonomiesmetadata schemagovernance frameworks
Soft skills
leadershipcoachingmentoringcommunicationadvocacyperformance managementcareer development
Certifications
High School DiplomaGEDBachelor’s degree in CommunicationsBachelor’s degree in Technical WritingBachelor’s degree in Information ArchitectureBachelor’s degree in Library Science
