Capital One

Business Manager – IVR Servicing Strategy

Capital One

full-time

Posted on:

Location Type: Office

Location: New York City • Illinois, New York, Virginia • 🇺🇸 United States

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Salary

💰 $144,000 - $197,200 per year

Job Level

JuniorMid-Level

About the role

  • Develop business strategies that will drive growth, profitability, and competitive success for Capital One
  • Manage and develop 1-2 analysts while coaching and mentoring associates
  • Develop and implement new product and pricing strategies for various lending products
  • Lead direct-to-consumer marketing efforts for select products
  • Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior
  • Manage and sequence delivery of business intent, build business requirements and execute against the product strategy
  • Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance

Requirements

  • Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
  • At least 2 years of experience in analysis
  • Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering (Preferred)
  • 5+ years of experience in analysis (Preferred)
  • 2+ years of experience in financial services (Preferred)
  • 1+ year of experience in consulting (Preferred)
  • 2+ years of experience in people management (Preferred)
Benefits
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business strategy developmentproduct strategypricing strategydata analysiscredit performance analysisbusiness requirements managementquantitative analysisfinancial analysisconsultingpeople management
Soft skills
coachingmentoringleadershipcommunicationcollaborationorganizational skillsproblem-solvingstrategic thinkingteam managementinterpersonal skills
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