Capital.com

Backend Engineer

• Develop and maintain internal services, tools, APIs, automation scripts, and AI-enabled workflows.
• Design and implement AI agents, multi-step agent flows, and automation pipelines to support internal business processes.
• Build integrations with internal and third-party systems, including financial platforms, payment providers, reporting tools, Jira, Confluence, Okta, Slack, AWS, and other enterprise systems.
• Develop AI-powered features such as intelligent data processing, document analysis, classification, anomaly detection, workflow automation, and decision-support tools.
• Integrate LLMs and AI services into internal applications using APIs, orchestration frameworks, vector databases, and retrieval-augmented generation where appropriate.
• Create and maintain automation flows connecting AI agents, APIs, databases, notifications, and approval workflows, local and remote MCP servers.
• Investigate, troubleshoot, and resolve issues related to financial integrations, API failures, data inconsistencies, automation errors.
• Write clean, efficient, secure, and well-documented code following software engineering best practices.
• Implement CI/CD pipelines and automated testing frameworks. Optimize system performance and ensure reliability and security. Contribute to architectural decisions and participate in code reviews.
• Optimize performance, reliability, observability, and security of internal tools and integrations.
• Support architectural decisions, participate in code reviews, and contribute to engineering standards.
• Continuously identify opportunities to improve manual processes through automation, AI, and better system integrations.

Senior Python Engineer – AI

Financial Planning and Analysis

• Frame technical outlooks with balanced discussion of alternative scenarios and risk considerations, ensuring communications remain analytical, educational and aligned with regulatory standards
• Produce daily market updates across major asset classes, including macro narratives, corporate earnings, central bank decisions and cross-asset linkages
• Develop forward-looking commentary and thematic research pieces across multiple asset classesTranslate complex market developments into clear, accessible insights for retail traders
• Create written market commentary for local websites and social channels, with content angles tied to real market catalysts and measurable audience outcomes
• Contribute to campaign-driven content aligned with marketing priorities and KPIs
• Support educational and product-related content with expert market insights, addressing strategy frameworks for short-term trading and long-term investing
• Participate in video content, webinars, and short-form educational media, where required
• Provide daily written market commentary for journalists and clients, including reactive and forward-looking insights
• Serve as a spokesperson for media interviews, TV/radio hits, podcasts, webinars, and live market commentaryDeliver timely, accurate written responses to media enquiries on breaking news
• Build and maintain relationships with financial journalists and media outlets
• Contribute to proactive PR strategies through data-led stories and market insights
• Work closely with Marketing, PR, and Business teams to align market narratives with business objectives
• Support regional teams with localised market insights when needed

Financial Market Analyst, Portuguese

• Frame technical outlooks with balanced discussion of alternative scenarios and risk considerations, ensuring communications remain analytical, educational and aligned with regulatory standards
• Produce daily market updates across major asset classes, including macro narratives, corporate earnings, central bank decisions and cross-asset linkages
• Develop forward-looking commentary and thematic research pieces across multiple asset classes
• Translate complex market developments into clear, accessible insights for retail traders
• Create written market commentary for local websites and social channels, with content angles tied to real market catalysts and measurable audience outcomes
• Contribute to campaign-driven content aligned with marketing priorities and KPIs
• Support educational and product-related content with expert market insights, addressing strategy frameworks for short-term trading and long-term investing
• Participate in video content, webinars, and short-form educational media, where required
• Provide daily written market commentary for journalists and clients, including reactive and forward-looking insights
• Serve as a spokesperson for media interviews, TV/radio hits, podcasts, webinars, and live market commentary
• Deliver timely, accurate written responses to media enquiries on breaking news
• Build and maintain relationships with financial journalists and media outlets
• Contribute to proactive PR strategies through data-led stories and market insights
• Work closely with Marketing, PR, and Business teams to align market narratives with business objectives
• Support regional teams with localised market insights when needed

Financial Market Analyst

Business Analyst

• Act as the bridge between business and technology responsible for analyzing processes, gathering requirements, and defining scalable solutions to enhance reconciliation frameworks and system design globally.
• Support the design, coordination, and delivery of key system and process enhancements rather than day-to-day operational management.

DevOps Engineer

• Develop and execute the SRE and infrastructure strategy to support the organisation’s technology roadmap, product growth, and global expansion.
• Lead the continued evolution of existing DevOps and infrastructure capabilities into a mature SRE framework with documented SLOs, error budgets, and operating standards adopted across every engineering tribe.
• Oversee the design, automation, and optimisation of our cloud infrastructure (AWS, Kubernetes/EKS, Terraform, Helm, infrastructure-as-code).
• Drive the migration of remaining on-premise workloads into the cloud and the build-out of a multi-cloud disaster recovery footprint with backup on on-premise servers.
• Own the GitOps platform end-to-end.
• Consolidate the existing FluxCD estate, evaluate and execute the move to ArgoCD with progressive / canary delivery, and ensure secrets, image signing, environment promotion, and policy enforcement are uniform across all tribes.
• Build and maintain a reliable, scalable platform for regulated, multi-jurisdiction trading.
• Define and enforce reliability standards (SLIs, SLOs, SLAs, error budgets).
• Own the firm-wide disaster recovery strategy, including recovery-site selection, RTO/RPO targets per service tier, regular DR drills with business and risk stakeholders, and the playbooks that turn DR from theory into a tested capability.
• Define and operate a single observability standard (metrics, logs, traces) that every engineering team consumes - including SLO instrumentation, golden signals, alerting hygiene, and on-call ergonomics.
• Work closely with incident, problem management, engineering, and operations teams to improve incident response, post-incident analysis, and long-term prevention with clear escalation criteria.
• Lead, hire, and develop SRE, DevOps, DBA, developer experience and technical support teams.
• Partner with development, security, compliance, risk, release, and business teams to ensure infrastructure and reliability priorities are aligned with product delivery, client experience, and regulatory obligations across all our operating jurisdictions.

Head of SRE – Infrastructure

Artificial Intelligence

• Identify, design, and implement AI-driven solutions to automate compliance and operational workflows.
• Analyse existing processes across Compliance and Operations to identify inefficiencies and automation opportunities.
• Build and maintain tools (scripts, workflows, agents) to reduce manual workload and improve scalability.
• Support integration of AI tools into existing systems (e.g. CRM, case management, onboarding/KYC flows).
• Continuously evaluate new AI technologies and assess their applicability to business needs.
• Design and maintain dashboards to provide visibility on key compliance and operational metrics.
• Automate recurring reporting (regulatory, internal MI, operational KPIs).
• Work with structured and unstructured data to generate actionable insights.
• Improve data quality, accessibility, and consistency across teams.
• Support ad hoc data analysis requests from Compliance, Operations, and senior management.
• Partner with Compliance, Operations, Product, and Engineering teams to implement scalable solutions.
• Translate business problems into technical requirements and AI-driven solutions.
• Act as a bridge between non-technical stakeholders and technical implementation.
• Support business initiatives where automation or data-driven decision-making is required.
• Ensure all AI and automation solutions align with regulatory requirements and internal policies.
• Maintain clear documentation of tools, processes, and decision logic.
• Support auditability and transparency of automated processes.
• Monitor performance and risks of deployed solutions and implement improvements where needed.
• Proactively identify new use cases for AI across the business.
• Drive a culture of efficiency, automation, and data-driven thinking.
• Stay up to date with developments in AI, automation, and data tooling.
• Contribute to long-term strategy on how AI can enhance compliance and operations functions.

Compliance Automation, AI Analyst

General Counsel

• Lead and manage full licensing projects for Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and related payment frameworks across multiple jurisdictions.
• Own preparation and submission of licence applications, regulatory filings, and related documentation end-to-end.
• Draft, review, and approve business plans, policies, manuals, governance documents, and internal procedures required for payment regulatory submissions.
• Maintain structured documentation, trackers, and version control for all assigned projects.
• Ensure payment-specific regulatory requirements are comprehensively mapped and consistently reflected in all application materials.
• Conduct complex legal and regulatory analysis across payment services frameworks, including PSD2/PSD3, EMD2, and equivalent regimes in non-EU jurisdictions.
• Identify regulatory risks, propose mitigation strategies, and escalate material issues to the Head of Licensing where required.
• Interact with payment regulators where appropriate, subject to prior approval from Head of Licensing and/or CLO.
• Provide strategic regulatory and compliance advice to internal stakeholders on payment-related matters, including scheme rules, agent/distributor arrangements, and passporting.
• Review commercial agreements with payment regulatory implications, including acquiring agreements, payment processing contracts, and banking/settlement arrangements.
• Assess new payment products and business model changes for licensing and regulatory impact, providing commercially grounded legal guidance.
• Collaborate closely with Finance, Treasury, Product, and Operations teams to align payment licensing strategy with commercial and operational objectives.
• Oversee and support work allocated to Legal Counsel(s), providing guidance, quality control, and mentorship.
• Use AI tools responsibly to enhance drafting, research, and regulatory analysis, and promote adoption of structured AI workflows within the team.
• Drive continuous improvement of licensing templates, trackers, and submission methodologies specific to the payments function.

Senior Legal Counsel, Payments, PSPs, EMIs

Procurement

• Own and maintain the Group Outsourcing and Third-Party Risk Management Framework, ensuring it remains aligned with regulatory expectations, market standards, and the Group’s risk appetite.
• Provide strategic oversight for outsourcing activities across the Group, ensuring consistent application of policy and procedures.
• Advise senior management and Boards on outsourcing risks, emerging trends, and regulatory developments.
• Ensure all outsourcing and third-party arrangements are appropriately identified, assessed, approved, documented, monitored, and periodically reviewed.
• Oversee the lifecycle of third-party engagements, from initial assessment and due diligence through contract oversight, performance monitoring, and exit.
• Maintain appropriate registers and documentation that reflect the Group’s outsourcing landscape.
• Ensure outsourcing arrangements do not compromise the Group’s operational resilience, risk management, data protection, or supervisory obligations.
• Lead the identification and assessment of outsourcing risks, including criticality, concentration risk, and dependency risk.
• Oversee contingency and exit strategies to ensure continuity of business operations in the event of provider disruption.
• Work closely with Legal, Risk, Compliance, ICT, Information Security, Data Protection, and other functions to ensure that outsourcing and third-party arrangements meet internal and external requirements.
• Provide guidance to first-line teams engaging in or managing outsourced or third-party relationships, ensuring adherence to the outsourcing framework.
• Promote awareness and understanding of outsourcing requirements across the Group through training and stakeholder engagement.
• Establish mechanisms to monitor provider performance, service delivery, and adherence to contractual and regulatory obligations.
• Escalate material risks, breaches, and underperformance to senior management and relevant governance bodies.
• Prepare regular reporting and management information (MI) to support Board and committee oversight of outsourcing and third-party risks.
• Act as a key point of contact for regulatory matters relating to outsourcing and third-party risk.
• Ensure the Group meets regulatory expectations for outsourcing notifications, approvals, inspections, and reporting across all jurisdictions.
• Maintain awareness of evolving regulatory requirements and ensure the Group’s outsourcing framework adapts accordingly.

Outsourcing & Third-Party Risk Manager

Video Editor

• Lead the creative development and execution of all Capital.com video content.
• Translate briefs into compelling scripts, storyboards, and visual treatments.
• Shape the visual and narrative identity of our video outputs to drive engagement, clarity, and differentiation.
• Hands on execution of marketing assets
• Ensure all creative outputs adhere to Capital.com’s brand, legal, and compliance guidelines while remaining innovative and market-relevant
• Oversee the full production pipeline: pre-production, shoot, and post-production.
• Plan and direct shoots, managing production logistics including casting, scheduling, budgeting, and compliance.
• Manage and mentor junior team members,
• Operate camera and drone equipment
• Stay up to date on AI-powered creative tools and explore how they can enhance efficiency and creativity within the team.
• Support the integration of AI workflows across the department where appropriate—e.g., AI-assisted editing, scripting, asset localization, generation or visual ideation.
• Work closely with Brand, Performance Marketing, and Compliance teams to ensure messaging alignment and campaign success.
• Deliver platform-tailored video assets for YouTube, Google, TikTok, SnapChat, and other channels.
• Champion quality across all deliverables.
• Analyse performance insights to guide future creative improvements.
• Test and iterate based on user engagement metrics and campaign KPIs.

Senior Video Producer

Compliance

• Act as the designated Head of Compliance / AMLCO under the applicable Cyprus regulatory requirements.
• Own the company's compliance and AML/CTF strategy, setting the direction for how the function operates and evolves as the business grows.
• Advise the Board, CEO, and senior management on regulatory risks, emerging obligations, and the company's compliance posture.
• Define the company's risk appetite for financial crime and make sure it's reflected in policies, controls, and day-to-day decisions across the business.
• Build and lead the compliance function, including managing outsourced compliance arrangements and holding third-party providers to clear performance standards.
• Work through a compliance culture across the organisation where obligations are understood at every level and where people come to compliance early.
• Own the relationship with the Central Bank of Cyprus - managing all supervisory correspondence, leading the company's response to thematic reviews and on-site visits, and maintaining a constructive and transparent relationship with the regulator.
• Ensure the company's licence remains in good standing at all times, identify and address any conditions or requirements proactively, before they become issues.
• Oversee the full regulatory reporting calendar - PIEMI RR Forms, quarterly and semi-annual payment statistics, AMLCO annual reports, AML and sanctions risk assessments, and the Annual Compliance Declaration - taking responsibility for their accuracy and timeliness.
• Conduct and maintain enterprise-wide AML and sanctions risk assessments, ensuring they reflect the company's actual risk profile and are updated when material changes occur.
• Drive continuous improvement of transaction monitoring and sanctions screening systems - challenging false positive rates, coverage gaps, and system effectiveness on an ongoing basis.
• Develop and run the annual Compliance Monitoring Programme: set the testing scope based on risk, document outcomes clearly, assign remedial actions to accountable owners, and track delivery.
• Oversee initial and annual assessments of outsourced compliance and AML providers, ensuring arrangements are properly documented and performance is reviewed.
• Work with the internal auditor to agree findings, direct the company's remediation response, and track implementation through to closure.
• Produce clear, substantive reporting to the Board and senior management on financial crime risks, compliance monitoring outcomes, and open regulatory matters.
• Set and deliver the company's AML/CTF training programme, making sure content reflects current regulatory expectations and is relevant to the roles being trained.
• As the business grows, recruit and develop compliance team members, building a function capable of supporting expanded operations.

Head of Compliance, AMLCO

Client Services Representative

• Support our clients at all levels.
• Answer any questions about how the service works and resolve clients’ issues promptly via live chat, emails, and calls.
• Assist clients with the KYC procedure.
• Provide a tour around the trading platform.
• Build client trust and satisfaction through professional support and training.
• Be keenly aware of the competitive landscape and understand financial markets.
• Collect clients’ feedback and analyze how clients’ experience can be improved.
• Keep open communication between the departments to resolve any issues

Client Services Specialist, English

• Continuously improve the AI interaction experience for company employees identifying friction, proposing solutions, and iterating based on real usage data.
• Audit existing AI tools and automation workflows across assigned business areas to identify inefficiencies, duplication, risks, and high-value opportunities.
• Build and maintain an AI/automation backlog and roadmap, prioritizing initiatives by impact, effort, and risk: each with clear KPIs and a baseline-to-target measurement approach.
• Lead 1–2 small-to-mid initiatives end-to-end: from opportunity assessment and PoC through to pilot, rollout support, and post-launch performance tracking.
• Contribute to AI governance alongside Security, Compliance, and Legal, applying existing policies and helping maintain practical checklists and standards for data handling, access controls, logging, and vendor usage.
• Support the evaluation and onboarding of external AI vendors and partners: collect requirements, coordinate demos and pilots, participate in due diligence, and summarise ROI findings with a clear recommendation.
• Align stakeholders and keep delivery moving: facilitate working sessions, document decisions, surface blockers early, and provide transparent status updates without waiting to be asked.
• Produce clear, audience-appropriate documentation: requirements (PRD/BRD), decision records (ADRs), rollout runbooks, user guidance, and progress reports.
• Analyse routine tasks with business stakeholders, design AI-based automation, run testing and UAT, deliver the final solution, and confirm satisfaction post-launch.