Capital.com

Data Analyst

• Implement enhancements and changes to existing reporting processes to improve accuracy, performance, and usability
• Design and develop new reporting pipelines and datasets aligned with business requirements
• Automate of data delivery processes
• Identy and implementation of automated data quality checks
• Resolve of issues related to data quality
• Collaboorate with business stakeholders to gather reporting requirements, clarify logic, and ensure outputs meet expectations

Data Analyst – Financial Analytics

Data Engineer

• Implement enhancements and changes to existing reporting processes to improve accuracy, performance, and usability
• Design and develop new reporting pipelines and datasets aligned with business requirements
• Automate of data delivery processes
• Identify and implementation of automated data quality checks
• Resolve of issues related to data quality
• Collaborate with business stakeholders to gather reporting requirements, clarify logic, and ensure outputs meet expectations

Data Engineer – Financial Analytics

Client Services Representative

• Support our clients at all levels.
• Answer any questions about how the service works and resolve clients’ issues promptly via live chat, emails, and calls.
• Assist clients with the KYC procedure.
• Provide a tour around the trading platform.
• Build client trust and satisfaction through professional support and training.
• Be keenly aware of the competitive landscape and understand financial markets.
• Collect clients’ feedback and analyze how clients’ experience can be improved.
• Keep open communication between the departments to resolve any issues.

Client Services Specialist, Spanish

Product Manager

• Define and own the roadmap, requirements, and execution backlog for products focused on custody, staking, and wallet infrastructure.
• Balance the needs of global users, internal ops, risk, compliance, and local regulatory requirements for your domain.
• Prioritize features based on commercial value, risk, technical feasibility, and strategic alignment for custody, staking, and settlement flows.
• Deliver stable, scalable systems for core crypto workflows — deposits, withdrawals, conversions, staking, and custody.
• Oversee development of robust APIs powering our white-label infrastructure for your product area.
• Launch tools and dashboards for operations, compliance, and finance teams to manage and monitor custody and wallet activity.
• Collaborate daily with Engineering, Compliance, Customer Support, Back Office, and Risk to deliver working software.
• Translate requirements into clear specs and collaborate on sprint planning and releases.
• Work closely with vendors (e.g., custody providers) to integrate securely and effectively.
• Map full user journeys for crypto deposits, withdrawals, and staking flows and optimize for speed, clarity, and resilience.
• Own metrics like conversion, latency, drop-off, failed flows, and end-user satisfaction for core wallet functions.
• Work with our support team and UX to iterate on what’s not working — fast.

Product Owner, Crypto Focus

Compliance

• Conducting second line compliance Assurance and Monitoring reviews to ensure that the firm is compliant with all applicable regulations, policies, and procedures.
• Assisting in the development and implementation of compliance policies and procedures.
• Conducting investigations and reviews of compliance issues, and making recommendations for corrective action.
• Provide support in creating reports that detail findings to update management.
• Maintaining accurate records and files of all Compliance Assurance and Monitoring work.
• Both lead compliance projects and thematic reviews and support the existing team with co-ordinating ongoing assignments.

Compliance Monitoring Officer

• Client Support & Resolution: Serve as the go-to expert for clients via live chat, email, and phone, triaging inquiries, troubleshooting issues, and ensuring prompt, accurate resolutions.
• Onboarding & KYC Assistance: Guide new and existing clients through onboarding, KYC verification, and compliance steps with clarity and empathy.
• Platform Demonstrations: Conduct personalized walkthroughs of our trading platform’s features, empowering clients to trade confidently.
• Feedback & Insights: Gather and analyze client feedback to identify pain points, inform product enhancements, and elevate our service standards.
• Cross-Functional Liaison: Maintain open communication with cross-functional teams to escalate complex issues and champion client needs.
• Market Awareness: Stay informed of competitor offerings and financial market trends to provide informed, value-adding support.
• Trust & Relationship Building: Foster long-term client relationships through professionalism, patience, and proactive communication.

Client Services Specialist, Chinese

• Partner day-to-day with the Dealing team to support trading and operational workflows with data and insights.
• Build and enhance analytics and reporting capabilities to support product evaluation, trading performance, and operational monitoring.
• Gather business requirements and apply market/trading context to scope data requests, define metrics, and recommend practical solutions.
• Analyze large, disconnected datasets to synthesize insights and highlight risks/opportunities.
• Collaborate with business leaders and cross-functional stakeholders to enable market-facing solutions powered by data.
• Communicate findings clearly (written and verbal) and deliver solutions reliably and on time.
• Ensure data quality by validating inputs, monitoring key metrics, and improving definitions/documentation where needed.

Data Analyst – Dealing, Trading Analytics

Financial Planning and Analysis

• Assist in reviewing the company’s revenue to ensure accuracy and compliance.
• Monitor the reconciliations of clients' and corporate bank accounts with the accounting software on a daily basis.
• Prepare monthly financial accounts and review for accuracy, ensuring all postings are complete and no entries are missing.
• Prepare quarterly reports for CySEC and Central Bank of Cyprus.
• Communicate with accountants regularly to resolve any issues or discrepancies.
• Support and monitor external audit procedures to ensure smooth and timely completion.

Senior Finance Associate

Manager

• Oversee multiple office locations, ensuring consistent service standards, operational excellence, and cost control across all sites.
• Ensure each office is well maintained, fully operational, and aligned with company workplace standards.
• Balance local business needs with overall company policies and global workplace strategy.
• Monitor budgets, performance metrics, and operational efficiency across the portfolio.
• Manage and oversee service providers and contracts across multiple locations, covering both hard and soft FM services.
• Monitor contractor performance, SLAs, KPIs, and service delivery across several sites and projects simultaneously.
• Build and maintain a strong, reliable vendor network to ensure consistent, high-quality service delivery.
• Lead contract negotiations, renewals, and cost optimisation initiatives.
• Oversee hard and soft FM services across offices, including MEP systems, maintenance, cleaning, security, and grounds services where applicable.
• Ensure consistent service levels and value for money through approved providers.
• Coordinate teams and vendors across locations to ensure smooth daily operations.
• Drive continuous improvement initiatives across facilities operations.
• Support and lead office moves, new site openings, closures, refurbishments, and fit-out projects.
• Plan and deliver facilities and real estate projects across multiple sites, ensuring alignment with budgets, timelines, and business priorities.
• Manage internal stakeholders and external partners to ensure successful project execution.
• Support workplace transformation and space optimisation initiatives.
• Oversee physical security, access control systems, and workplace technologies across offices.
• Ensure compliance with local requirements while maintaining a consistent global approach to security and workplace systems.
• Ensure all offices comply with local Health & Safety regulations and internal standards.
• Coordinate regular site inspections, audits, and risk assessments across locations.
• Implement corrective actions and maintain up-to-date compliance documentation and reporting.
• Act as a trusted point of contact for Country Heads and senior leaders on workplace, real estate, and facilities matters.
• Collaborate closely with Finance, Legal, People, Procurement, and local leadership teams to support business growth and operational needs.
• Provide reporting and insights on portfolio performance and facilities strategy.