Capital Bank, N.A.

Analyst

• Review and clear fraud alerts generated from monitoring systems related to wires, ACH, online banking activity, check fraud, and other transactional fraud typologies, in accordance with established procedures and service-level expectations.
• Analyze transactional activity to determine whether alerts represent legitimate customer behavior or potential fraud, using available system data, customer profiles, and prior account history.
• Document investigative findings clearly and consistently within case-management systems, ensuring accurate decisioning, rationale, and audit-ready records.
• Escalate suspicious or confirmed fraud activity in a timely manner to senior analysts, fraud management or other appropriate stakeholders based on defined escalation criteria.
• Collaborate with internal partners (e.g., operations, customer service, wire teams) as needed to obtain additional information or support timely fraud resolution.
• Comply with all bank policies, procedures and regulatory requirements related to fraud detections, documentation and customer protection.

Fraud Analyst

Systems Engineer

• Partner closely with business leaders and subject matter experts to understand business objectives, pain points, risks, and opportunities.
• Facilitate discovery conversations to clarify problems, define desired outcomes, and evaluate solution options.
• Develop and articulate clear, structured business cases, including problem statements, scope, assumptions, benefits, risks, budget and success metrics.
• Support prioritization decisions by helping stakeholders understand trade‑offs, value, and delivery implications.
• Act as a trusted advisor to business partners throughout the lifecycle of initiatives.
• Lead end‑to‑end requirements activities for complex initiatives, from discovery through delivery.
• Elicit, analyze, document, and validate: Business requirements, Functional and non‑functional requirements, Process flows and current/future state definitions, Data and reporting requirements.
• Translate business needs into clear, consumable artifacts (e.g., user stories, acceptance criteria, requirements documents) that engineering and delivery teams can execute against.
• Ensure requirements are traceable to business objectives and measurable outcomes.
• Manage scope and requirement changes, partnering with stakeholders to assess impact and make informed decisions.
• Work closely with product managers, project managers, engineers, data teams, and QA to support successful execution.
• Serve as the primary point of clarity for business intent throughout delivery.
• Participate in delivery checkpoints and agile ceremonies as needed to ensure alignment.
• Proactively identify gaps, risks, or ambiguities and drive resolution.

Senior Business Systems Analyst

Data Engineer

• Serve as the expert for ETL and DB solutions, collaborating with business stakeholders and IT teams to define requirements, gather data, and implement optimized data solutions.
• Design, implement, and maintain data systems in Snowflake to ensure data scalability and accessibility.
• Implement and manage data lakes and data warehouses, creating pipelines and data models to enable efficient analytics and reporting.
• Establish and document strategies for managing data transfer processes, including secure file transfers (SFTP), batch data processing, and real-time streaming.
• Build and optimize ETL pipelines for data extraction, transformation, and loading into operational databases or analytical platforms.
• Integrate and support data visualization tools such as Power BI, Sisense, Google Looker, Tableau, or similar platforms to enable actionable insights for business stakeholders.
• Develop and maintain optimized data models for dashboards and reporting, ensuring compatibility with visualization tools.
• Plan, coordinate, and implement database migrations, upgrades, and patches with minimal downtime.
• Define and enforce database governance policies, including data integrity, security, and compliance with regulatory requirements.
• Analyze and resolve database performance issues by optimizing queries, indexes, and schema designs.
• Partner with vendors to evaluate, select, and implement database tools, services, and technologies; stay informed about product roadmaps and industry trends.
• Develop disaster recovery and high-availability solutions, including replication, clustering, and failover.

Senior Data Engineer

Vice President

• Conduct appropriate financial analysis and research to underwrite loan renewals, extensions and modifications.
• Analyze and structure the renewal proposals, complete the underwriting and evaluation process to ensure that deadlines are consistently met.
• Ensure all required documentation is collected and maintained as required by existing policy.
• Conduct thorough reviews of current portfolio clients whose loans are maturing or facilities being renewed including review of financials, site visits, and assessment of general business information and other factors that would be indicators of risk.
• In partnership with the Relationship Manager Team, establish and maintain relationships with current and prospective customers.
• Leverage customer knowledge to proactively identify and recommend opportunities to cross-sell additional loan and non-credit products to clients.
• Ensure loan terms and conditions adhere to established credit policy.
• Ensure compliance with applicable federal, state and local laws and regulations, agency guidelines and organization policies.
• Provide timely and accurate reporting to senior management.
• Work with outside vendors and professionals to remedy situations as needed.
• Perform/create corporate financial spreads utilizing the Sageworks Software Program
• Responsible for supporting and maintaining an assigned Portfolio of business relationships and meeting annual goals/metrics accordingly.

Fraud Analyst

Senior Business Systems Analyst

Senior Data Engineer

VP, Portfolio Manager III