Fraud Analyst

Capital Bank, N.A.

FIU Fraud Analyst monitoring and communicating fraud trends across Capital Bank's operations. Collaborating with teams to effectively manage fraud and customer protection strategies.

Posted 5/8/2026full-timeRemote • District of Columbia, Florida, Illinois, Maryland, North Carolina, Pennsylvania, South Carolina, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $24 - $31 per hourWebsite

About the role

Key responsibilities & impact

Review and clear fraud alerts generated from monitoring systems related to wires, ACH, online banking activity, check fraud, and other transactional fraud typologies, in accordance with established procedures and service-level expectations.
Analyze transactional activity to determine whether alerts represent legitimate customer behavior or potential fraud, using available system data, customer profiles, and prior account history.
Document investigative findings clearly and consistently within case-management systems, ensuring accurate decisioning, rationale, and audit-ready records.
Escalate suspicious or confirmed fraud activity in a timely manner to senior analysts, fraud management or other appropriate stakeholders based on defined escalation criteria.
Collaborate with internal partners (e.g., operations, customer service, wire teams) as needed to obtain additional information or support timely fraud resolution.
Comply with all bank policies, procedures and regulatory requirements related to fraud detections, documentation and customer protection.

Requirements

What you’ll need

1-3 years of experience in fraud detection, transaction monitoring, or bank operations, preferably within a commercial or financial- services environment.
Working knowledge of common fraud typologies, including wire fraud, ACH fraud, check fraud, and online banking/account takeover activity.
Associate or bachelor’s degree in business, Finance, Criminal Justice or a related field
Prior experience supporting commercial customers
Basic awareness of how fraud activity can intersect with BSA/AML requirements and the importance of following established escalation protocols.
Experience reviewing fraud alerts from platforms such as Verafin, Guardian Analytics, NICE Actimize, Fiserv, or similar systems.
Basic proficiency with banking systems and technology, including case management tools, transaction monitoring systems, and Microsoft office.
Ability to analyze transactional data and customer account activity to make timely, accurate decisions in a high-volume environment.
Strong attention to detail and documentation skills, with the ability to clearly record investigative finds and rationale in case-management systems.
Ability to meet production and quality expectations, including alert volumes, turnaround times, and accuracy standards.
Strong time-management and organizational skills, with the ability to prioritize workload and manage multiple alerts simultaneously.

Benefits

Comp & perks

Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more?
Company Contributions to your 401k - Regardless of your contribution
Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

fraud detectiontransaction monitoringdata analysiscase managementdocumentationBSA/AML compliancealert reviewcustomer account analysisdecision makingbanking systems

Soft Skills

attention to detailtime managementorganizational skillscommunicationcollaborationproblem solvingprioritizationaccuracyadaptabilitycustomer service

Certifications

Associate degreeBachelor's degree