Canva

SMB Account Executive – German Speaking

Canva

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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About the role

  • Conduct outbound sales activities to identify, prospect, and engage with SMB clients
  • Develop a deep understanding of SMB customers' needs, pain points, and objectives to tailor Canva's solutions effectively
  • Proactively reach out to potential SMB clients via phone, email, and other channels to present Canva's value proposition and product offerings
  • Build and maintain strong, long-term relationships with SMB clients through regular communication, follow-up, and exceptional customer service
  • Collaborate closely with internal teams, including Sales & Success, Marketing, and Product, to optimise the sales process and ensure a seamless customer experience
  • Meet and exceed sales targets and performance metrics, including monthly quotas and conversion rates
  • Keep accurate and up-to-date records of sales activities, customer interactions, and pipeline management using our CRM system
  • Stay informed about industry trends, competitive landscape, and product developments to effectively position Canva in the SMB market segment

Requirements

  • Proven track record of success in outbound sales or account management roles, preferably in a B2B or SMB-focused environment
  • Strong sales acumen with excellent negotiation, communication, and interpersonal skills
  • Results-oriented mindset with a passion for driving revenue growth and delivering exceptional customer experiences
  • Ability to work independently, prioritise tasks, and manage time effectively in a fast-paced, target-driven environment
  • Familiarity with CRM and outreach software (e.g., Salesforce, Outreach IO, Sales Navigator and Gong)
  • Fluent in German
  • Prior experience in the tech industry, SaaS sales, or working with SMB clients is a plus.
Benefits
  • Equity packages - we want our success to be yours too
  • Inclusive parental leave policy that supports all parents & carers
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
outbound salesaccount managementnegotiationcustomer servicepipeline managementsales targetsperformance metricsrevenue growthSaaS salesB2B sales
Soft Skills
communicationinterpersonal skillsresults-oriented mindsettime managementindependenceprioritizationrelationship buildingcollaborationadaptabilitycustomer experience