
Account Manager
Canon EMEA
full-time
Posted on:
Location Type: Hybrid
Location: Louvain la Neuve • Belgium
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About the role
- Proactively generate new leads and appointments in the Information Management domain (new logos and existing customers).
- Visit prospects and customers, qualify their needs and guide them through the full sales cycle.
- Follow up opportunities by phone, email and CRM (Salesforce).
- Translate business and process needs into solution proposals together with Presales and Delivery.
- Manage and develop your own customer portfolio (account management and upselling).
- Contribute to RFP/RFQ processes where relevant (content, positioning, pricing input).
- Maintain an accurate pipeline and forecasting in Salesforce.
- Share market feedback (competitors, trends, customer needs) with the team.
- Report regularly to the Sales Manager on activities, opportunities and risks.
Requirements
- Bachelor degree, preferably in business or equivalent practical experience.
- Experience in B2B sales, ideally in software, IT services or digital solutions.
- Knowledge and experience in Information Management is a strong asset.
- Fluent in French and Dutch.
- Professional knowledge of the English language is a requirement in the IT sector.
- You are result-driven with a customer focus.
- A real networker with “entrepreneurial blood”.
- Experience in consultative selling.
- Analytical skills, transforming customer needs to a solution proposal.
- Strong communication skills, with the ability to connect on multiple levels.
- Being able to work accurately and efficiently.
- Flexible, stress resistant and sense of humor.
- Good knowledge of office automation, including Microsoft Office and Salesforce.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
B2B salesconsultative sellingaccount managementupsellinganalytical skillssolution proposals
Soft Skills
result-drivencustomer focusnetworkingstrong communicationflexibilitystress resistancesense of humoraccuracyefficiency
Certifications
Bachelor degree