Canon EMEA

Production Trainee Service Engineer

Canon EMEA

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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Salary

💰 £24,801 per year

Job Level

Entry Level

About the role

  • Learn how to maintain, repair and service a range of office multi‑functional products.
  • Work closely with experienced field engineers who will guide you.
  • Diagnose and troubleshoot technical faults.
  • Carry out routine servicing and preventive maintenance.
  • Support equipment installations and set‑ups both onsite and remotely.
  • Deliver excellent customer service and build strong client relationships.
  • Ensure equipment downtime is kept to a minimum to support smooth customer operations.

Requirements

  • A proactive, detail-oriented professional who thrives in a fast-paced environment
  • Strong time management and teamwork skills
  • A passion for technology and a commitment to service excellence
  • Capacity to work in an environment focused on superior customer service and continuous business performance improvement.
  • Your excellent customer service and communication skills are important for you to excel in this role. Being a team player, you support colleagues and contribute to the team’s objectives.
  • Remains calm under pressure and able to prioritise tasks and activities effectively.
  • You’ll be highly organised and enjoy providing excellent customer service. Excellent planning and organisation skills. Proactive and problem-solving skills and excellent time management skills allowing you to produce high levels of productivity. Acts cost-effectively. Drive and determination to succeed.
Benefits
  • Competitive salaries that are regularly benchmarked against similar roles and reviewed annually.
  • Learning & Development – As a Company that encourages continuous learning you will always have resources and support available.
  • Work & Home Life Balance – We support with a minimum of 25 days holiday per year, holiday purchase and a flexible working policy.
  • Diversity – We are an organisation that delivers on a global scale, striving to create a diverse and empowered workforce that reflects the communities we serve.
  • Health & Wellbeing – Free private healthcare, an Employee Assistance Programme, partnership with Mental Health First Aid UK with a network of mental health champions and discounted rates to Nuffield Health Gym.
  • Employee discount – Up to 38% off products from our Canon store.
  • Some other Benefits – Generous Pension, Canon Awards, Cycle to Work scheme, Season ticket loans and charity volunteer days.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
diagnose technical faultstroubleshoot technical faultsroutine servicingpreventive maintenanceequipment installationsequipment set-ups
Soft Skills
customer serviceteamworktime managementcommunicationproblem-solvingorganizational skillsdetail-orientedproactiveability to work under pressuredrive and determination