Lead and manage the HR Operations team ensuring the efficient, accurate, and compliant delivery of payroll and HR operational services across the organisation
Oversee the end-to-end HR Administration processes including onboarding, offboarding, contract management and employee changes
Ensure consistent application of HR policies and procedures across the shared service centre
Manage HR data integrity and reporting, ensuring GDPR compliance
Lead continuous improvement initiatives to streamline HR processes and enhance employee experience
Ensure timely and accurate processing of monthly payroll for all employees
Liaise with finance and external payroll providers to ensure compliance with tax and pension regulations
Resolve complex payroll queries and ensure robust audit trails
Monitor and implement legislative changes affecting payroll and benefits
Lead, coach, and develop the SSC team to deliver high-quality service
Set clear performance objectives and KPIs for the team
Foster a culture of accountability, collaboration, and customer service
Oversee the maintenance and optimisation of HRIS and payroll systems
Ensure accurate and timely HR metrics and dashboards for senior leadership
Support system upgrades and implementations as needed

Requirements

Excellent communicator, at all levels
Strong payroll knowledge, ideally with experience in UK and Ireland legislation
Experience with HRIS platforms (ideally Oracle)
Proven experience of managing a high-volume HR Shared Service Centre
Understanding of GDPR
Strong analytical, problem-solving and stakeholder management skills
Experience of leading a multi-skilled team (Desirable)
ADP Payroll experience (Desirable)

Benefits

Be part of a diverse, energetic team, joining 50+ nationalities at our Stockley Park Head Office
Enjoy hybrid working (3 days in office, 2 from home)
Benefit from flexible hours, professional development, and a wide range of perks
Minimum of 25 days of personal holiday per year with up to 5 days of available holiday purchase
Access a competitive salary, benefits, a generous pension scheme and up to 38% discount on Canon products
Be part of a company that values sustainability, inclusion, and your personal growth
Great transport links- Elizabeth Line and Stockley Park low-cost Shuttle Bus and free parking on site

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

payroll managementHR administrationHRISGDPR compliancedata integrityreportingperformance managementaudit trailslegislative compliancecontinuous improvement

Soft Skills

communicationleadershipcoachingcollaborationaccountabilityproblem-solvingstakeholder managementcustomer serviceanalytical skillsteam management