Canon EMEA

Field Service Engineer

Canon EMEA

full-time

Posted on:

Location Type: Hybrid

Location: Capellen • Luxembourg

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About the role

  • In collaboration with your clients and sales colleagues, you implement and configure the most suitable functional solution to meet your clients’ needs.
  • You minimize the impact on your clients’ operations and keep them informed of progress.
  • You are the first line of support for troubleshooting most equipment connected to the clients’ network interface.
  • Based on your diagnosis, you carry out certain operations such as disassembly and reassembly, replacement, adjustments, restoration, testing, and inspection of printing components.
  • You upgrade software/hardware without assistance.
  • You continuously improve your technical skills and business knowledge to support and promote new professional solutions in your field.
  • You report to the Service Manager Luxembourg.

Requirements

  • You hold a degree in electrotechnics and/or electronics or equivalent through experience.
  • You have at least 5 years of experience in a similar role (installation, machine repair, etc.).
  • You possess the necessary knowledge in electrotechnics and/or electronics to perform hardware analysis and troubleshooting.
  • You have experience and a genuine interest in IT and new technologies (machines, systems, software, etc.).
  • You speak French and have a good command of technical English; knowledge of German is an asset.
  • You can adapt to stakeholders at all levels (IT Managers, Consultants, Service Engineers…) and are an excellent communicator.
  • Persistent, you take initiative and are open to change.
  • You are proactive, solution-oriented, autonomous, and results-driven.
  • You are flexible, responsible, and able to seek assistance when necessary.
Benefits
  • Health insurance
  • Professional development opportunities
  • Flexible working arrangements

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
electrotechnicselectronicshardware analysistroubleshootinginstallationmachine repairsoftware upgradehardware upgradedisassemblyreassembly
Soft skills
communicationadaptabilityinitiativeproactivitysolution-orientedautonomyresults-drivenflexibilityresponsibilitypersistence
Certifications
degree in electrotechnicsdegree in electronics