Canon Business Process Services

Account Manager

Canon Business Process Services

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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About the role

  • Manage and grow a database of Prospects withing Vista’s CRM system
  • Book 1st Meetings for Program prospects with your Sales Vice President, sell charter flights & XO memberships to new clients.
  • Collaborate with a regional account management team to help grow your regions book of business
  • Preparing tailored email cadences and outreach sequences to drive client/prospect interaction.
  • Handling incoming call and email requests from customers.
  • Conducting research to better improve the CRM database and build richer profiles to understand client’s needs.
  • Ensuring the database is accurate and up-to-date at all times – including logging calls, emails and information after sales meetings.
  • Reaching out to previous members and lost sales opportunities to learn more about the accounts and rebuild relationships.
  • Understanding customer trip needs and articulating options that best suit their requirements.
  • Maintain continued customer contact post-sale to ensure efficient and effective account management.
  • Providing weekly & monthly KPI reports – including lead source tracking, calls made, emails sent, meetings set, activities accomplished and closed/won deals.

Requirements

  • Previous Sales experience in inbound or outbound selling
  • Strong understanding of CRM (Salesforce & Salesloft) and sales pipeline management
  • Comfortable with presenting and selling to HNWI’s and C-suite executives.
  • Organized and self-motivated
  • Excellent oral and written communication skills with a proactive approach to problem solving.
  • Comfortable with a fast-paced sales environment and capable of prioritizing competing needs.
  • Previous experience in the aviation industry is not required but desired.
Benefits
  • Health insurance
  • Paid time off
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales pipeline managementCRM managementemail outreachKPI reportingclient profilingaccount management
Soft Skills
organizational skillsself-motivationoral communicationwritten communicationproblem solvingprioritization