Candidly

Legal and Compliance Operations Manager

Candidly

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Conduct comprehensive contract review and analysis for vendor agreements, partnership contracts, and customer terms
  • Draft, review, and negotiate standard commercial agreements including NDAs, service agreements, and vendor contracts
  • Maintain contract management systems and ensure compliance with contractual obligations and renewal timelines
  • Support legal counsel with document preparation, research, and case management activities
  • Coordinate with external counsel and manage outside legal spend and vendor relationships
  • Create and maintain legal document templates and approval workflows
  • Track and report on contract metrics, key terms, and compliance status
  • Assist in managing corporate and board documents, including meeting minutes, resolutions, and corporate filings
  • Leverage AI-driven tools and analytics to enhance contract review, compliance monitoring, and risk assessment processes
  • Execute comprehensive BSA and AML compliance procedures
  • Conduct vendor risk assessments and ongoing due diligence reviews for third-party service providers
  • Maintain and update compliance policies, procedures, and training materials
  • Monitor regulatory changes and assess impact on business operations and compliance requirements
  • Prepare and submit required regulatory reports and filings
  • Support regulatory examinations and audits through documentation preparation and coordination
  • Implement and maintain compliance monitoring systems and controls
  • Serve as a subject matter expert on compliance matters for internal teams and customers
  • Handle and respond to customer inquiries regarding legal and compliance issues and join customer calls to provide guidance
  • Collaborate with cross-functional teams to ensure legal and compliance requirements are integrated into business processes
  • Lead vendor risk assessment process including initial due diligence, ongoing monitoring, and annual reviews
  • Evaluate vendor compliance with security, privacy, and regulatory requirements
  • Coordinate vendor questionnaires, certifications, and documentation collection
  • Maintain vendor risk registry and escalate high-risk findings to appropriate stakeholders
  • Collaborate with procurement and business teams on vendor selection and onboarding processes

Requirements

  • 5-8 years of operations experience, including a strong background in managing contract review and executing compliance programs in financial services
  • Strong background in BSA/AML compliance procedures and regulatory requirements
  • Proven experience conducting vendor risk assessments and third-party due diligence
  • Experience with payment processing regulations and compliance (preferred)
  • Bachelor's degree in business administration, law, or a related field
  • Exceptional attention to detail and ability to manage multiple complex projects simultaneously
  • Strong analytical skills with ability to identify and assess legal and regulatory risks
  • Excellent written and verbal communication skills for cross-functional collaboration
  • Proficiency with contract management systems, compliance software, and legal research tools
  • Ability to work independently while maintaining high standards of accuracy and thoroughness
  • Experience in fintech, financial services, or regulated technology environments (preferred)
  • CIPP/US certification is a plus, as is experience with global data privacy and protection laws, including GDPR and CCPA (preferred)
  • Familiarity with SOC 2, ISO certifications, and security compliance frameworks (preferred)
  • Previous experience supporting regulatory examinations or audits (preferred)
  • Background working with financial institutions, payment processors, or lending platforms (preferred)
  • Experience with Salesforce, DocuSign, and other business applications (preferred)
  • Experience implementing or managing AI-enabled compliance, risk, or legal operations technologies (preferred)
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