Canals

Solutions Engineer

• Implement integrations between Canals and integration partners, including ERPs (Eclipse, P21, Infor, SAP, Acumatica), using standardized templates and API credentials
• Become an ERP subject-matter expert, understanding how each system handles data, access, authentication, and configuration.
• Join pre-sale discovery calls to evaluate feasibility and answer ERP-specific technical questions.
• Lead post-sale integration work: collect access details, configure endpoints, run tests on APIs to establish new data integrations, and validate end-to-end data flow.
• Troubleshoot integration issues, escalating to the Lead Support Engineer or Engineering when needed.
• Participate in customer onboarding and go-live calls as the technical owner of the integration process.
• Document integration steps, ERP nuances, and repeatable best practices for internal and customer use.
• Collaborate closely with Customer Success, Support, Product, and Engineering to ensure each integration goes live smoothly.
• Occasionally cover on support (Zendesk) as needed.

Implementation Engineer – ERP Integrations

Machine Learning Engineer

• Design, build, and maintain scalable machine learning models that improve and automate logistics processes for our customers.
• Own projects end-to-end, from problem definition and data exploration to model deployment and monitoring in production.
• Collaborate closely with engineering teams to align ML work with customer needs and deliver features that drive business value.
• Serve as a technical leader and mentor within the ML area, reviewing code and ensuring best practices for reproducibility, quality, and performance.

Product Designer

• Work across multiple product areas at once - picking up context quickly, making judgment calls, and keeping quality high even when priorities shift.
• Design complex B2B workflows, data-rich interfaces, and operational tools - and sweat the details that make dense, complex interfaces actually usable.
• Collaborate directly with engineers, PMs, and company leadership - advocate for your ideas, challenge assumptions, and adapt when new information changes the picture.
• Get involved early, when problems are still messy and directions aren't set — and shape the conversation, not just respond to it.
• Measure success by whether your solutions actually help customers, not by how closely the shipped product matches the mockup.

Senior Product Designer

Sales

• Lead, coach, and develop a team of Account Executives
• Conduct regular pipeline reviews, forecast calls, and deal strategy sessions
• Help reps improve discovery, qualification, demo delivery, negotiation, and closing skills
• Set clear performance expectations and provide ongoing feedback and coaching
• Conduct performance reviews and support career development planning
• Partner with leadership to establish sales goals, processes, and operating rhythms
• Identify trends, opportunities, and areas for improvement across the sales organization
• Participate in recruiting efforts, including interviewing and helping attract top sales talent
• Serve as a trusted resource for reps throughout the sales cycle

Sales Manager

Technical Recruiter

• Generate top-of-funnel talent through sourcing, referrals, networking, inbound applicants, and creative outbound strategies.
• Conduct high-quality recruiter screens that evaluate talent while creating enthusiasm for Canals.
• Partner closely with hiring managers to understand hiring needs, calibrate talent, and provide market feedback.
• Manage candidates throughout the interview process, ensuring a high-quality experience from first conversation through offer.
• Build expertise across a wide variety of functions and quickly adapt to new roles and hiring challenges.
• Continuously improve recruiting processes, tooling, outreach strategies, and candidate experience.
• Help close exceptional candidates and represent Canals in a thoughtful, authentic, and compelling way.
• Contribute to a culture of high standards, direct feedback, continuous learning, and teamwork.