LTSA Service Manager
Canadian Solar Inc.
full-time
Posted on:
Location Type: Hybrid
Location: United Kingdom
Visit company websiteExplore more
About the role
- Lead the negotiation of LTSA's with the client / owner and Sub-LTSA's with service providers
- Prepare and review detailed scopes of work for service providers and equipment suppliers
- Ensure that sites are operated in accordance with contractual requirements including achieving capacity and availability guarantees
- Manage service providers and equipment suppliers ensuring maintenance requirements are being completed to maintain equipment uptime in accordance with contractual obligations and manufacturers specifications
- Recommend opportunities to improve operational efficiencies
- Review and approve maintenance reports
- Determine spare part requirements and ensure spare part inventory is tracked and processed
- Analyze performance data determining root cause and performance trends
- Review monthly reports from service providers
- Assist with preparation of monthly reports to client / owner and present performance metrics and KPI's
- Build, develop, and grow any business relationships vital to the success of the project
- Conduct project postmortems and create recommendations report to identify successful and unsuccessful project elements
- Develop best practices and tools for project execution and management
- Ensure all environmental, health and safety policies and procedures are followed
- Complete other duties and projects as assigned
- Manage contractors and their performance
- Assisting with the capacity and balancing testing of batteries
- Manage liquidated damages and excludable events
- Serve as the primary client-facing representative, attending client meetings and managing queries
- Work alongside the operations service manager, field services supervisor and coordinator to ensure technicians are completing work to client expectation
- Create and manage monthly operations reports and other management reports
- Monitor and report on Key Performance Indicators (KPIs)
- Oversee the management of Preventative, Corrective, and Reactive maintenance
Requirements
- Engineering (Electrical or Mechanical) degree or diploma
- Minimum 5 years' experience in project management in renewable power generation or service environment that includes electrical, controls, and network communication systems
- Strong negotiation, facilitation, risk management and consensus building skills
- Knowledge of general and national codes, medium voltage power systems and photovoltaic or Energy Storage system applications is an asset
- Excellent verbal and written communication skills and the ability to interact professionally and influence positively a diverse group of executives, managers, and subject matter experts
- Proven ability to prioritize, manage multiple projects, and execute in a fast-paced and dynamic environment with a strong ownership mentality
- Professional-level capabilities with project management tools (e.g., MS 365 and Microsoft Project)
- Must possess a valid UK driving licence with a clean driving record
- Must be able to travel to domestic locations as needed per project
- Ability to function successfully both independently and within a team
- Demonstrated professional appearance and conduct
Benefits
- competitive salary plus fully comprehensive benefits and performance bonus package based on an annual objective achievement
- pension scheme
- private medical insurance
- life/disability cover
- annual leave
- sick pay
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementnegotiationrisk managementperformance analysiscapacity managementpreventative maintenancecorrective maintenancereactive maintenanceelectrical systemsnetwork communication systems
Soft Skills
facilitationconsensus buildingverbal communicationwritten communicationprioritizationteamworkindependenceprofessionalisminfluenceownership mentality
Certifications
Engineering degreeUK driving licence