Mental Health Consultant – 12 month contract
Canada Life
contract
Posted on:
Location Type: Hybrid
Location: Calgary • Canada
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Salary
💰 CA$52,800 - CA$97,700 per year
About the role
- Provide individual and group mentoring
- Consult on mental health claims through file reviews and discussions
- Provide a written response to questions within a standard turnaround time
- Promote effective use of tools and interventions
- Engage in telephone communication with health care providers as needed
- Remain current in new developments in MH, complex claims management, use of tools, etc.
- Partner with the Best Practice team and other internal partners to provide input and expertise in evaluating new tools and services related to MH.
- Demonstrate our core People principles: Lead at all levels, Be adaptable, Be the best in your role, Support a psychologically healthy workplace
Requirements
- Post-secondary degree or diploma in psychology, social work, or related degree/diploma is required
- At least 3 years of experience working in disability case management and/ or intervention services
- Demonstrated skill and track record in resolving complex mental health claims
- Demonstrated experience in providing mentoring and consulting on complex mental health claims
- Strong analytical, critical thinking and creative problem-solving skills with experience and expertise in seeking solutions outside existing boundaries
- Demonstrated superior collaboration and conflict resolution skills to foster an environment that promotes learning and exchange of knowledge and willingness to try new strategies, approaches, and tools
- Clear and concise written and verbal communication
- Demonstrated experience providing educational or training sessions is an asset
- Comfortable using technology such as Word, Excel, Power Point, Teams and Outlook
- Demonstrated organizational skills to achieve required results
- Self-starter and experience working effectively in a team environment
- Excel within a Purpose and Vision driven work environment
- Bilingualism is an asset (fluent in French and English) but is required for Quebec only
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
disability case managementmental health claims managementmentoringconsultinganalytical skillscritical thinkingproblem-solvingeducational training
Soft Skills
collaborationconflict resolutioncommunicationorganizational skillsadaptabilityself-starterteamwork