Senior Disability Benefits Specialist, Bilingual
Canada Life
full-time
Posted on:
Location Type: Hybrid
Location: Winnipeg • Canada
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Salary
💰 CA$68,800 - CA$114,700 per year
Job Level
About the role
- Reviewing, deciding appropriate action and responding to appeals and complaints on declined/terminated claims
- Consulting on complex escalated disability claim situations and providing guidance and feedback to claims personnel
- Reviewing and providing recommendations to Medical & Dental Services on Overage Dependent applications
- Reviewing lump sum settlement requests initiated by internal and external parties
- Work closely with various teams including Benefit Policy, Best Practice and Training, Medical and Dental Services, and CMOS
Requirements
- Bilingualism (fluent in French and English) required
- 4+ years of experience managing Group Disability claims
- Post-secondary education in an appropriate discipline and/or equivalent relevant experience
- Solid understanding of Canada Life’s case management policies and practices
- Ability to work independently and collaboratively at all levels
- Excellent written and oral communications skills
- Strong decision-making, critical thinking and problem-solving skills
- Ability to facilitate and negotiate effective claim management solutions
- Industry related courses (LOMA, HIAA, ICA) would be an asset
- Experience using Group Disability programs such as ODIS, DCT and Microsoft Office programs including Word, Outlook and Excel is an asset
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Group Disability claims managementcase management policiesdecision-makingcritical thinkingproblem-solvingnegotiationfacilitation
Soft Skills
bilingualismwritten communicationoral communicationindependent workcollaborative work
Certifications
LOMAHIAAICA