Disability Case Manager
Canada Life
full-time
Posted on:
Location Type: Hybrid
Location: Hamilton • Canada
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Salary
💰 CA$62,800 - CA$94,200 per year
About the role
- Perform proactive management of assigned disability claims (STD, LTD and Life Waiver).
- Determine the length of disability through evaluation of medical information and job duties.
- Evaluate the extent of the disability through effective verbal and written communication with various stakeholders.
- Use critical thinking to make decisions based on assessment results.
- Implement return-to-work programs and coordinate with employers.
- Conduct health care coordination and rehabilitation programs to meet employability goals.
Requirements
- Experience or training in health and wellness, disability and life or health insurance, injury claims, or customer service.
- Strong interpersonal, listening and communication skills in a client-facing environment.
- Effective planning, organizational and time management skills.
- Solution-oriented and strong decision-making skills.
- Team player and with the ability to work independently.
- Tech savvy – adaptable and proficient with new programs/systems.
- Bilingualism in French and English is an asset.
- Reliability Status Security Clearance required after offer of employment.
Benefits
- Hybrid workstyle that includes some rotational in-office & work-from-home capabilities.
- An extensive and renowned online training program.
- Career opportunity advancement.
- Competitive salary and annual bonus program.
- $2000 education reimbursement per year.
- Flexible benefits and employee discount program.
- Paid vacation, personal day, and employee volunteer day allotment.
- Competitive pension plan and life insurance plans.
- Advantageous share ownership program.
- Centrally located offices with easy access to public transportation.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
disability claims managementhealth care coordinationrehabilitation programsreturn-to-work programsmedical information evaluationinjury claimslife insurancehealth insurance
Soft Skills
interpersonal skillscommunication skillsplanning skillsorganizational skillstime management skillsdecision-making skillssolution-orientedteam playerindependent workcritical thinking
Certifications
Reliability Status Security Clearance