Bilingual – Client Benefit Specialist
Canada Life
full-time
Posted on:
Location Type: Hybrid
Location: Montreal • Canada
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Salary
💰 CA$57,100 - CA$85,600 per year
About the role
- Provide support and benefits administration services to clients
- Act as a liaison between outsourced clients and the organization
- Coordinate annual flexible plan re-enrolment activities
- Provide business and technical support to clients
- Establish administrative processes and procedures with clients
- Deal with client management and IS groups
- Participate in new client implementations and business process improvements
- Gather client requirements for payroll, HRIS electronic feeds, and reporting needs
- Train resources for new client start-up and annual re-enrolments
Requirements
- Bilingualism (fluent in French and English)
- Intermediate level of group insurance knowledge
- Superior customer service and analytical thinking skills
- Business-related post-secondary education or equivalent combination of education and experience
- Strong technical skills (e.g., Excel, Access, Word)
- Attention to detail with strong time management and organizational skills
- Knowledge of Group Life and health products and processes
- Basic knowledge of accounting and aptitude for mathematics
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
group insurance knowledgetechnical supportpayrollHRISreportingExcelAccessWordaccountingmathematics
Soft Skills
bilingualismcustomer serviceanalytical thinkingattention to detailtime managementorganizational skills
Certifications
business-related post-secondary education