Canada Life

Advisor, Compensation and Support Specialist

Canada Life

full-time

Posted on:

Location Type: Hybrid

Location: London • Canada

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Salary

💰 CA$48,400 - CA$72,600 per year

About the role

  • Administer payroll setup for advisor
  • Manage and process various pay arrangements, including rate adjustments and compensation changes
  • Maintain and administer deductions in compliance with company policies and government regulations
  • Perform calculations and manual adjustments within payroll systems as needed
  • Investigate payroll requests and process adjustments accurately and efficiently
  • Respond to inquiries from Field regarding pay, deduction and payment status
  • Manage day-to-day work distribution through shared mailboxes - Outlook and OnBase
  • Provide support and guidance to advisors and management
  • Perform other administrative tasks as required to support corporate initiatives
  • Prepare, maintain and distribute reports related to advisors compensation and loan program

Requirements

  • College diploma or University degree in Business, Accounting, or related program
  • Experience in payroll or accounting is preferred
  • Strong customer service orientation, with demonstrated initiative and problem-solving skills
  • High attention to detail with a strong focus on accuracy
  • Excellent organizational skills with the ability to manage high volumes of work and meet deadlines
  • Proficient in Microsoft Office, including Excel and Word; familiarity with payroll/admin systems such as TSO, LL, GWL Mainframe, Siebel, and FASAT is an asset
  • Strong adaptability and comfort working in a changing environment
  • Excellent verbal and written communication skills; proficiency in French is an asset
Benefits
  • Health insurance
  • Flexible working hours
  • Professional development opportunities
  • Inclusive workplace
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
payroll administrationrate adjustmentscompensation changescalculationsmanual adjustmentsreport preparationaccounting
Soft Skills
customer service orientationproblem-solvingattention to detailorganizational skillsadaptabilityverbal communicationwritten communication
Certifications
College diplomaUniversity degree