Academic Operations Associate
Campus
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $60,000 - $75,000 per year
About the role
- Maintain accurate records related to faculty onboarding status and training completion
- Execute defined academic operations workflows consistently and on time
- Serve as an expert in the Campuswire system (our LMS) to both internal teams and faculty
- Serve as first-line support for faculty operational questions and issues
- Work cross functionally with internal teams to identify gaps, scope projects, and deliver impactful solutions
Requirements
- 2–4 years experience in operations, program management, or academic administration
- Bachelor's degree
- Strong attention to detail and comfort working with structured data
- Ability to manage multiple concurrent tasks without dropping details
- Clear written communication and professional judgment
- Willingness to follow processes while also flagging when they break
- Ability to build strong relationships across teams and work collaboratively towards effective solutions
- Proactively anticipate team needs and inefficiencies; find improvements
Benefits
- Medical, dental, and vision insurance
- 401(k) match
- Fertility benefits via Carrot
- Flexible Time Away + paid holidays
- In-office lunches for our NY Office (did we mention, we’re dog friendly? 🐶)
- Social events - happy hours, birthday celebrations, holiday parties, & more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
attention to detailwritten communicationprofessional judgmentrelationship buildingcollaborationproactive problem solvingtask managementprocess improvement
Certifications
Bachelor's degree