CAMP Systems International, Inc.

Support Engineer

• Serve as the primary point of contact for technical issues via phone, email, and interactive chat
• Diagnosing and resolving technical issues through troubleshooting
• Providing clear, practical advice to help resolve problems effectively
• Maintaining accurate records of technical issues and resolutions
• Serve as a guide and technical resource for customers implementing integrations with Avinode Group APIs
• Write and maintain API & Integration documentation and implementation best practices

Technical Support Specialist

Account Manager

• The Fleet Account Manager (FAM) provides strategic maintenance management support and high-level customer service to CAMP fleet customers
• Ensure aircraft compliance, maintain data accuracy, and maximize customer utilization of CAMP services
• Partner with internal teams, including field service, customer support, and account management, to coordinate service delivery and address customer needs
• Build strong relationships with key decision-makers, aligning CAMP resources with each customer’s operational and maintenance management requirements
• Act as the customer’s internal advocate, proactively resolve challenges, drive adoption of CAMP products and services, and support customer retention and subscription revenue growth