Cambridge Healthcare Research

Manager

• As a Manager, you will contribute towards the success and growth of the business by proactively leading on business development efforts to win new work and growing existing accounts, the delivery of our larger, more complex and higher value projects, leading and developing our consulting teams, and partnering our clients to ensure we deliver high quality services that enable their strategic decision-making.
• Key responsibilities will include:
• Project leadership – Leading on and successfully delivering our larger, more complex and higher-value projects, ensuring they are delivered to plan and provide value for clients.
• Engagement leadership – Reassuring and satisfying clients as a trusted partner across a portfolio of projects and range of proposition and therapeutic areas by ensuring these are designed to address strategic and complex business issues and deliver quality and profitable solutions with an exceptional client experience.
• Delivering excellence – Planning, designing and expertly facilitating complex workshops, providing clear strategic recommendations to clients.
• Leading others – Independently lead, manage and develop consulting colleagues through effective communication and feedback, supporting personalised development to foster innovation and diverse thinking that adds value for our clients whilst building capabilities and behaviours that enable our people to realise their potential.
• Business development – Developing a deep understanding of existing accounts to identify catalytic events at company and product level that could generate new opportunities and proactively pursuing leads to grow the account. Proactively win new business through maintaining relationships with existing and former clients and developing new client contacts, securing requests for proposals, and leading on proposals and pitches.
• External engagement – Promoting Solici to enhance our strategic decision making and competitive positioning through writing blog articles and attending key events [e.g. conferences], developing professional networks, interacting with a variety of external stakeholders [e.g. clients, experts etc.] and articulating how Solici services and propositions can meet their needs.
• Internal engagement – Contributing and supporting internal improvement initiatives to increase the efficiency and delivery rate and profitability of projects and shape Solici and CHR for the future.

Communications

• Internal Communications and Staff Engagement: Develop and implement internal communication strategies; craft newsletters, leadership updates, internal messaging; organise town halls, internal events, team-building activities; establish and oversee cross-functional working groups; lead employee feedback initiatives; create a consistent communications brand/voice.
• ESG and Impact: Ensure milestones are met for the ESG strategy; oversee sustainability and social impact projects; manage applications for ESG awards/certifications (EcoVadis, CDP); track ESG performance metrics and impact reporting.
• Change Management and Leadership Support: Support leadership in navigating organisational change; support crisis communication plans and PR; partner on culture transformation and well-being initiatives.
• Website and Digital Content: Oversee company website with external agency; facilitate content creation; showcase employee value proposition on digital channels; enhance website functionality, accessibility, UX; develop and maintain content for blogs, news, employee resources; track website analytics.
• Employer Branding and Talent Engagement: Strengthen employer brand; collaborate to enhance employee experience; manage LinkedIn and digital channels; collaborate on inclusive communications and events; partner with staff taskforces; develop internal awareness campaigns.

Manager

Communications and Impact Manager