CallRail

Product Designer

CallRail

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Lead Discovery & Research: Talk to users, analyze behavior, and synthesize insights from qualitative research and product analytics to design experiences that truly resonate.
  • Think Big & Execute Well: Balance big-picture strategy with hands-on design work, turning complexity into intuitive, engaging user flows.
  • Leverage Data & Creativity: Use user insights, behavioral analytics, and market trends to inform and validate design decisions.
  • Drive Collaboration & Influence: Partner with PMs, engineers, and stakeholders to align UX with business goals. Facilitate design thinking workshops and bring fresh perspectives to the table.
  • Work on cross-functional delivery teams, participate in design collaboration and open peer feedback, and collaborate with product managers and technical teams to build successful products.

Requirements

  • 4+ years of UX/Product Design experience in SaaS or AI-driven products
  • A passion for user research, data synthesis, and leveraging analytics to drive decisions
  • Proven success leading UX initiatives and influencing cross-functional teams
  • Expertise in Figma (or similar tools), usability testing, and interaction design
  • Strong storytelling and communication skills—you can articulate and advocate for your ideas across all levels
  • Foundational knowledge of HTML, CSS, and JavaScript to collaborate effectively with developers
  • Adaptability in a fast-paced environment where priorities shift, and innovation thrives