Calix

Sales

• Support the Calix sales organization by assisting with territory research
• Assist with prospect identification and account planning activities
• Analyze CRM data
• Prepare customer-facing materials
• Collaborate with Marketing on outreach campaigns
• Participate in internal sales calls and customer meetings

Sales Intern

• The Sales Manager (SM) orchestrates our organization’s engagements with customers and prospects and has the overall responsibility for successfully selling and negotiating multi-year complex business relationships to senior client executives.
• The SM will create and lead the territory and account strategies to deliver maximum revenue potential across the Calix offerings into the client functions including executives, Procurement, Marketing, Planning, Engineering, and Network Operations.
• This role will manage the customer relationship, lead and participate in developing complex solutions, establish competitive value and drive closure.

Regional Sales Manager

Sales Engineer

• Represent Calix as the technical expert and evangelist of technical solutions
• Lead the technical solution strategy.
• Assist customers with network architectures aligned with business requirements
• Deliver presentations to customer technical staff and senior management
• Lead the pre-sales technical process and solution positioning.
• Assist sales teams with customer business requirements.
• Respond to customer RFP’s and other customer inquiries.
• Assist customers and partners in configuring and testing products in labs and field trials.
• Guide customers through technical and operational issues within areas of expertise.
• Explain technical concepts clearly and influence decisions for Calix.
• Train and update Calix partners on the latest products and software releases.
• Research and stay up to date on industry standards and trends.

Senior Sales Engineer – North Central, Northeast

Vice President

• Act as the primary escalation leader for executive-level issues, ensuring rapid triage, stakeholder alignment, and resolution accountability.
• Mobilize and lead cross-functional teams (Support, Engineering, CloudOps, Product, Customer Success) in a time-bound, outcome-driven manner.
• Deliver concise, high-impact updates to C-level stakeholders internally and externally.
• Prepare and present executive summaries, root cause analyses, and resolution plans.
• Define and evolve escalation workflows, playbooks, and communication protocols.
• Serve as a trusted advisor and advocate for strategic customers, ensuring their voice is heard and their issues are resolved with urgency and care.

Regional Vice President – Escalation Support

Manager

• Lead, support, and identify strategic engagements to foster the continuous improvement and business transformation of the organization, working collaboratively and cross-functionally.
• Address complex challenges, and provide innovative solutions to meet business needs.
• Drive and synchronize multiple projects and programs in alignment with the company's annual strategic priorities.
• Evaluate the significance of underlying programs/projects within the Strategic Program framework and facilitate the execution of internal initiatives.
• Establish and maintain relationships with senior executives across various business functions and provide clear and timely updates on aligned programs, including the identification and resolution of obstacles.
• Exhibit thoughtful leadership on complex, large-scale programs and projects.
• Scope, analyze, develop hypotheses/conclusions, compile final reports, and deliver presentations.

Associate Strategic Engagement Manager

Artificial Intelligence

• Assist in building and testing custom GPTs and conversational bots within Microsoft Copilot Studio to solve specific business problems.
• Help maintain and optimize Microsoft Teams and Slack environments, ensuring seamless messaging and conferencing experiences.
• Create "How-To" guides, video walkthroughs, and documentation to help employees get the most out of Microsoft Copilot and our video conferencing tools.
• Work alongside the team to diagnose and resolve issues related to web/video conferencing and collaboration software.
• Monitor usage trends and feedback to identify opportunities for better tool adoption and workflow automation.

Collaboration Systems – AI Innovation Intern

• Lead Cloud SaaS and SmartLife solution strategic sales efforts within our key accounts segment
• Assist with account planning, complex account management, and sales processes
• Manage complete and complex sales cycles, often presenting to C-level executives
• Evangelize and promote the Calix vision through executive engagement, product demonstrations, in-market events, and account-specific initiatives
• Provide market input on product development efforts and pricing strategies

Senior Applications Sales Manager – Key Accounts

• Track Salesforce opportunities and perform sales funnel analysis.
• Coordinate and facilitate calls with key stakeholders to gather data, schedule reminders, and support CRM updates and reporting needs.
• Prepare, analyze, and distribute management reports using Excel, Power BI, and related tools.
• Identify process improvement opportunities that support continuous enhancement of sales operations.
• Learn and articulate the Calix value proposition while gaining an understanding of the market landscape.
• Maintain high standards of CRM data hygiene to ensure decision‑making is grounded in accurate, high‑quality data.
• Assist Sales Managers and Sales Engineers with identifying, tracking, and engaging leads for targeted campaigns.
• Capture and distribute meeting notes with clear action items, ownership, and deadlines.

Regional Sales Intern

Solutions Engineer

• Lead comprehensive analysis of business requirements and translate them into scalable, efficient, and secure solutions.
• Design and architect solutions that align with organizational objectives while adhering to established architectural standards.
• Define migration strategies from current to future state, providing clear roadmaps for system evolution.
• Develop robust AI architectures that seamlessly integrate advanced AI tools with enterprise systems.
• Assess AI platforms, APIs, and cloud services for scalability, security, and performance; recommend best-fit solutions through technical evaluations.
• Partner with architecture specialists, project managers, QA teams, and documentation teams to ensure alignment, quality assurance, and successful adoption.
• Identify and proactively mitigate risks associated with architectural decisions to ensure reliability and compliance.
• Drive early engagement in AI projects to align with organizational goals and maximize ROI.
• Support training and documentation efforts to ensure seamless knowledge sharing and user adoption.

Solutions Architect

Administration

• Assist in the implementation and maintenance of IT infrastructure projects, including virtualization, storage, and identity management solutions
• Provide support for end-user technology issues, troubleshooting hardware, software, and connectivity problems
• Participate in configuration and deployment of cloud services and virtual desktop environments
• Collaborate with senior engineers on projects involving VMware, NetApp, Intune, Okta, Windows, and macOS platforms
• Monitor system performance and assist in proactive maintenance tasks
• Document processes, configurations, and troubleshooting steps for knowledge sharing
• Support IT security initiatives, including identity and access management and compliance checks
• Contribute to automation efforts using scripting tools (PowerShell) for routine tasks
• Participate in team meetings and provide input on improving operational efficiency

IT Systems Administration Intern

Product Manager

• Define and execute the product vision for E9 and E3 systems, aligning with Calix’s Intelligent Access EDGE strategy.
• Lead product lifecycle activities ranging from product concept to end of life.
• Define and monitor key business metrics for E9 and E3 systems, with a focus on accurate forecasting, improving revenue and margin, and reducing total cost of ownership for Calix systems.
• Lead cross-functional planning for interoperability across ONTs, PON variants (GPON, XGS-PON, NG-PON2, 50G PON), and third-party vendor systems.
• Collaborate with Product Line Leadership (PLL), engineering, marketing, sales, and support teams to articulate detailed product requirements and use cases.
• Own the requirements and use case documentation, ensuring alignment with feasibility studies and customer proposals.
• Drive OMCI and ONT interoperability testing and resolution, working closely with development and sales teams.
• Support strategic customer proposals by translating technical capabilities into compelling value propositions.
• Represent Calix in customer meetings, RFP responses, and interoperability forums.
• Partner with hardware and software engineering to guide architecture decisions and resolve field issues.
• Work with marketing and sales to position E9/E3 capabilities effectively in competitive contexts.

Senior Product Manager – Intelligent Access

Security Engineer

• Participate in technical discussions and shadow incident response/threat hunts/security validation/other projects.
• Develop and enhance SecOps automation including rapid incident response capabilities and SOC optimization.
• Creating technical documentation, reports, and dashboards.
• Support SOC with research and optimization; Create and tune detection logic; Log ingestion gap analysis.
• Assist in identifying and remediating vulnerabilities within Calix systems.

Information Security Intern

Affiliate Manager

• Work with key internal stakeholders to support Partner Program initiatives
• Research partners and gather information on their competitive landscapes and key differentiators
• Assist with general data clean up initiatives.
• Assist with self-serve tools & applications to support programmatic partner management
• Create data-driven materials to assist the Calix sales team with knowledge of our partners
• Create data-driven materials to assist the Calix partners with knowledge of our products & solutions
• Assist with internal process design & documentation
• Assist with managing & updating the internal partner Sharepoint sites
• Work cross functionally with the marketing team to support partners, as necessary.

Channel and Ecosystem Partner Intern

Technical Program Manager

• Oversee the entire development process, including planning, execution, and delivery of cloud services and event-driven applications
• Work closely with Cloud and Systems product owners to understand, analyze product requirement dependencies
• Collaborate with cross-functional teams, including product management, design, and QA
• Manage, facilitate, and coordinate release activities supporting the release
• Drive technical requirement discussions within engineering group in all phases of the SDLC
• Create epics based on requirements review, produce design document discussions
• Facilitate troubleshooting technical issues, provide guidance and mentorship to the development team
• Collaborate with Product Management and Engineering leadership to translate platform opportunities into an actionable roadmap

Support Engineer

• Execute development, implementation and enhancements of technical components, capture & analyze business and system requirements, and administer Oracle, prepare technical specification documents, design solutions, prototype, tests.
• Collaborate with key stakeholders and business leaders to design and implement technical solutions, address performance gaps and technical debt, and develop high-level implementation plans while ensuring alignment with architectural guidelines.
• Lead the development of Oracle Cloud integrations, reports, and applications, providing support throughout the entire project lifecycle with documentation.
• Effectively communicate and drive project deliverables to successful completion within the given timeframe and advise functional and business teams on options, risks, and impacts on other processes or systems.
• Oversee Oracle Service Request management and escalate priority issues as needed.
• Develop, enhance and support complex integrations using OICS, Web Services (REST/SOAP API), BIP/OTBI Reports, dashboards, extracts, error handling, SOAP services, Sandboxes etc.
• Design and develop PaaS solutions and customizations using VBCS, Groovy, JavaScript and Oracle Apex.