Vice President

• Lead the development and execution of the Field Success strategy for Tier 1 and international accounts, working cross-functionally across Calix.
• Define, track, and optimize key performance indicators (KPIs) that align with customer outcomes and Calix business goals.
• Attract, develop, and retain high-performing teams, fostering long-term career growth and a culture of excellence.
• Build trust and credibility by consistently operating in alignment with Calix core values.
• Champion a Customer Success-first mindset, cultivating trusted relationships with senior customer executives and aligning success delivery to their strategic KPIs.
• Drive customer growth and renewal strategies, ensuring measurable impact and long-term value realization.
• Advocate for the voice of the customer at the Calix leadership level, influencing product, strategy, and operations.
• Provide thought leadership to help Tier 1 accounts fully leverage the Calix 3rd Generation Agentic platform.
• Foster strong, collaborative relationships across Sales, Marketing, Product, Support, and Professional Services to accelerate the BSP evolutionary journey.
• Continuously identify and implement improvements that align with the Calix strategic roadmap.
• Operate with agility and decisiveness, even in ambiguous or rapidly changing environments.
• Balance strategic leadership with hands-on execution when needed.
• Role model a growth mindset, openly sharing lessons learned and fostering a culture of continuous learning.
• Stay current on emerging technology trends and their implications for customer success.
• Represent Calix at industry events, including keynote presentations and panel discussions.
• Effectively manage operations using Calix corporate applications and systems.

Vice President – Tier 1 and International Field Success

VP, National Accounts

VP, Field Engagement, Charitable Solutioning

Vice President of Quality

VP, Project Delivery – Epilepsy & Neuroinflammatory Disorders

Lead Portfolio Manager