California Closets

Sales

• Meet with homeowners who have expressed interest in our custom products and services
• Provide design advice
• Take measurements
• Help guide the client from their first consultation through California Closets' professional installation
• Transform closets, garages, pantries, wine bars, guest rooms with Murphy Beds, laundry rooms and more
• Deliver a superb, interactive in-home customer experience

Sales & Design Consultant

Administration

• Maintain software licenses, seat assignments, and user access for CAD tools.
• Install or coordinate installation of CAD software updates, patches, and plug‑ins—mirroring typical CAD administrator tasks.
• Support configuration of design rules, templates, libraries, menus, and environment settings.
• Monitor system use, performance, and storage; identify issues proactively, similar to external CAD admin roles.
• Provide Tier 1–2 support for CAD tools, integrations, crashes, and performance issues.
• Diagnose system and user problems; escalate when needed (a core function in most CAD Specialist roles).
• Troubleshoot integration issues across design, engineering, and operations tools.
• Maintain a knowledge base of common issues, fixes, and best practices.
• Execute updates to design system databases and libraries, ensuring accuracy and standardization.
• Maintain metadata, model attributes, and relational datasets, aligned with external CAD data management practices.
• Participate in data conversion or migration efforts when new tools or versions are introduced.
• Create user guides, SOPs, quick‑reference documentation, and release notes.
• Deliver onboarding and refresher training sessions for designers and engineering teams—common in CAD admin roles.
• Maintain internal documentation for workflows, libraries, integrations, and troubleshooting procedures.
• Partner with Engineering, Operations, Sourcing, Product Development, and IT to resolve issues.
• Collaborate with vendors or contractors on upgrades, fixes, testing, or data issues—consistent with external market roles.
• Participate in user feedback sessions to identify improvement opportunities in CAD workflows.
• Participate in planning, testing, and rollout of CAD upgrades, integrations, and feature enhancements (a standard expectation in CAD admin roles).
• Conduct smoke tests and regression tests; document results; support production deployment.
• Identify opportunities for automation and process improvement, aligned with CAD Administrator/Programmer expectations.
• Ensure adherence to CAD standards, naming conventions, and data quality requirements, similar to external CAD/Asset roles.
• Maintain security practices for proprietary designs and sensitive data.

CAD Support – Administration Specialist

Ecommerce

• Responsible for defining the overall website strategy
• Set the vision for the product and create a roadmap for its development
• Intake requests, gather and document business requirements from stakeholders
• Create and manage a clear, prioritized product backlog of features, enhancements and roadmap items
• Collaborate with SEO, digital and brand management, agencies and vendor partners

Sales & Design Consultant

CAD Support – Administration Specialist

Product Owner – Digital Experience