California Closets

Technical Product Manager

• Product Owner who serves as the subject matter expert for Epicor ERP solutions, managing product lifecycle from ideation to deployment and maintenance.
• Owner of the ERP roadmap and collaborates with the ERP Steering Committee to build it to meet the requirements for the business.
• Member of the Architecture Review Board to ensure data interchange is effective between different systems.
• Evaluates and recommends changes to current and future technology system requirements to meet organizational needs.
• Responsible for the security, architecture and compliance of ERP at California Closets.
• Plans, and writes up specifications for ERP and software development.
• Plans, schedules, coordinates with hosting vendor, and monitors patches for multiple environments for our on premise Epicor Kinetic.
• Coordinate, manage, test, and implement system upgrades, patches, bug fixes, enhancements, and system interfaces.
• Evaluates new technologies and integrations.
• Leads the implementation of new organizational processes aligned to technology projects.
• Plan, execute, and finalize projects according to strict deadlines and budget.
• Ensures that project/department milestones/goals are met and adhering to approved budgets.
• Identifies potential project risk and devises mitigation plans.
• Create, maintain, and update project-related documentation and status reports.
• Ensures project and change management procedures are followed to adhere to California Closets’ IT General Controls and produces necessary documentation in the event of a SOX audit.
• Provides support and coordination efforts to other business functions as required.
• Establishes effective trust-based relationships with stakeholders from different functions and seniority levels, can quickly build credibility and is viewed as the "go-to" person for project related items and issues.
• Interacts with cross-divisional Executive Leadership team to seek information and communicate about processes and decisions which impact the company’s planning process.

Manager, Technical Product – ERP

Administrative Assistant

• Primary on phones.
• Answer and route accordingly.
• Book incoming leads via phone and web.
• Greet and host guests that walk-in.
• Assist with invoices and expenses through QuickBooks.
• Audit purchase orders to ensure accuracy.
• Coordinate and manage calendar for scheduled events in the office.
• Manage general email and forward to people as needed.
• Understand products and assist walk-ins in the design studio.
• Manage outbound shipping of items.
• Receive and distribute incoming mail daily.
• Maintain Miele coffee machine.
• Clean office space at the end of the day.
• Manage maintenance vendors such as HVAC, pest control, lawncare, office cleaning, etc.
• Create flyers/graphics/PowerPoint for office functions.
• Managing office supply inventory.
• Other projects or administrative tasks as assigned.

Procurement

• Support sourcing strategy and vendor ecosystem
• Identify and develop new supplier partnerships
• Ensure existing vendors meet performance expectations across quality, cost, and service
• Work cross-functionally to drive sourcing initiatives
• Analyze data to support product availability, cost optimization, and continuity of supply
• Assist and contribute to sourcing functions within the organization
• Ensure smooth execution of sourcing strategies while supporting business goals
• Lead and support vendor discovery, evaluation, selection, and onboarding
• Partner with cross-functional teams to align vendor capabilities with product and business needs
• Maintain and update vendor data, documentation, and onboarding processes
• Administrative support in various sourcing activities
• Gather and analyze supplier, market, and pricing data
• Develop clear, data-driven insights and reporting
• Monitor vendor performance

Assistant Sourcing Manager

Sales

• Meet with homeowners who have expressed interest in our custom products and services
• Provide design advice and take measurements
• Help guide the client from their first consultation through California Closets' professional installation
• Transform closets, garages, pantries, wine bars, guest rooms with Murphy Beds, laundry rooms and more

Manager, Technical Product – ERP

Administrative Assistant

Assistant Sourcing Manager

Sales & Design Consultant