Caliber Collision

Recruitment

• Develops and Executes Strategic Recruiting Plans: Communicates regularly with Talent Acquisition Managers regarding KPI alignment and achievement, recruitment process updates and changes, and internal customer alignment.
• Receives direction from Talent Acquisition Advisors, direct management, and operational leadership to review staffing strategy, providing recommendations, and understanding recruiting needs.
• Provides regular updates.
• With some supervision and direction, researches, recommends and uses established and new sources for active and passive candidates.
• Posts open positions internally and on approved job boards.
• Reviews resumes/applications and pre-screens candidates, referring qualified candidates on to hiring managers.
• Tracks progress of candidates in process & handles administrative details.
• Manages the offer process to ensure consistency, compliance with Caliber’s policy & practice, and a high rate of acceptance.
• Provide a clear handoff to HR Administrative Team to enable effective and consistent onboarding process.
• Maintain candidate data in ATS, utilize current metrics, and compile related reports.
• Promotes and expands the teammate referral and alumni referral networks.

Talent Acquisition Partner

Manager

• Perform all-purpose duties related to Center operations (production and administrative)
• Establish and maintain company goals and standards for performance and growth
• Provide clear expectations and necessary tools, training & information to each General Manager
• Identify potential acquisition and brownfield targets and develop relationships with them
• Recruit qualified candidates for potential employment and establish a recruiting pipeline
• Ensure center teammates repair vehicles thoroughly, safely, and profitably

Regional Manager

• The Talent Acquisition Partner is responsible for providing recruiting support to multiple assigned markets as needed.
• Develops and Executes Strategic Recruiting Plans: Communicates regularly with Talent Acquisition Managers regarding KPI alignment and achievement, recruitment process updates and changes, and internal customer alignment.
• Receives direction from Talent Acquisition Advisors, direct management, and operational leadership to review staffing strategy, providing recommendations, and understanding recruiting needs.
• Provides regular updates.
• Research, recommend and use established and new sources for active and passive candidates.
• Posts open positions internally and on approved job boards.
• Reviews resumes/applications and pre-screens candidates, referring qualified candidates on to hiring managers.
• Tracks progress of candidates in process & handles administrative details.
• Manages the offer process to ensure consistency, compliance with Caliber’s policy & practice, and a high rate of acceptance.
• Provide a clear handoff to HR Administrative Team to enable effective and consistent onboarding process.
• Maintain candidate data in ATS, utilize current metrics, and compile related reports.
• Promotes and expands the teammate referral and alumni referral networks.
• Build professional networks to help surface passive candidates with operations and business development leaders.
• Leverage a variety of sourcing tools and strategies (i.e., Indeed, LinkedIn, social media and hiring events) to provide a high caliber slate of candidates.
• Form and maintain “competitive intelligence” on competitors within the market and follows Caliber’s guidelines on recruiting from competition.
• Performs other duties as required. Performs regular, in-market travel with occasional out of market travel.

• Perform all-purpose duties, including overall operation of their center
• Ensure teammates are repairing vehicles thoroughly, safely, and profitably according to industry standards
• Monitor current financial performance metrics and review previous month’s metrics to identify opportunities and trends
• Reward, recognize, and retain talented teammates

Automotive Glass General Manager

Administration

• perform all-purpose duties assisting front office teammates
• providing accurate and timely payroll and HR-related administration
• maintain Accounts Receivables, Accounts Payable accounts and Cash Handling procedures
• provide a world class customer experience by ensuring center’s consistent application of all Caliber Standard Operating Procedures

Office Administrator

Compliance

• Conduct thorough reviews of estimates, photos, and documentation for ADAS repair opportunities
• Analyze service information for estimate reviews to ensure accuracy
• Ensure all repairs follow proper pre- and post-scan protocols
• Manage escalations from field operators and insurance carriers
• Coordinate with Protech teams for scheduling and invoicing
• Analyze estimate reviews for potential GP% improvement
• Provide constructive feedback to improve calibration prediction tools
• Offer training and support to service advisors
• Track, report, and communicate findings to management
• Deliver "World Class" customer service
• Maintain strict adherence to all safety rules and quality standards

ADAS Estimator, Compliance Specialist

• Perform all-purpose duties, including overall operation of the center
• Risk management, teammate development, client metrics, production, and administration
• Recruit, recognize, and retain talented teammates
• Monitor current financial performance metrics
• Review previous month’s financial metrics to identify opportunities and trends
• Ensure center teammates are repairing vehicles thoroughly, safely, and profitably in accordance with Caliber’s SOP and industry guidelines/standards

Automotive Collision General Manager

• Perform all-purpose duties, which may include direct and lead Center operations (production and administrative) of the assigned Region
• Establish and maintain company goals and standards for performance, growth and world class customer service
• Provide clear expectations and necessary tools, training & information to each General Manager
• Identify potential acquisition and brownfield targets in support of the company
• Develop “on the ground” relationships with these targets
• Source and recruit qualified candidates for potential employment
• Ensure our center teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Caliber’s Standard Operating Procedures, insurance partners and industry guidelines/standards