CAI Software, LLC

Consultant

• Full end to end implementation experience in EDI systems and integrations with manufacturing environments.
• Experience in a large-scale EDI project and working with multiple Partners for on-boarding EDI messages.
• Experience with mapping tools and scripting for EDI transformations.
• Strong working knowledge of EDI standards (X12, EDIFACT), communication protocols (FTP, AS2, VANs) and mailbox setup.
• Ability to troubleshoot and resolve EDI-related issues across inbound and outbound documents in a timely manner to work cross functionally with business users, technical developers, and external trading partners.
• Strong relationship-building skills, especially over the phone, with excellent oral and written communication and interpersonal skills.
• Experience integrating EDI with ERP systems including familiarity with tables, business functions, and document flows.
• Exposure to integration technologies such as Open API, REST, and JSON is a plus.
• Knowledge of Angular Framework/DevExtreme and Azure DevOps is also a plus.
• Ability to understand business needs and translate them into technical solutions.
• Exceptional organizational and time management skills, with a strong attention to detail.
• Ability to prioritize and handle multiple tasks and changing priorities and achieve results both independently and through others by fostering a spirit of teamwork and cooperation.
• Availability to travel to customer sites and work a flexible schedule (when necessary).

EDI Consultant

Full-stack Engineer

• Lead the technical vision, strategy, and execution of core platform systems.
• Design and scale the foundational infrastructure that powers products.
• Provide hands-on technical guidance to engineering teams.
• Lead initiatives in infrastructure-as-code, CI/CD pipelines, container orchestration, and automated deployment strategies.
• Design and optimize systems for cloud scalability and high availability across AWS, GCP, or Azure.
• Drive adoption of monitoring, alerting, and observability frameworks to ensure system reliability.
• Implement platform security best practices and ensure compliance.
• Work cross-functionally with product, data, and application teams.
• Develop and coach senior engineers, promoting a culture of technical excellence.

Principal Engineer – Platform

• Define and evolve the web architecture to support scalability, reliability, and maintainability across products and services.
• Act as a trusted advisor to engineering teams, providing hands-on guidance in design, implementation, and code reviews.
• Identify and evaluate new technologies, frameworks, and tools that improve development efficiency and product quality.
• Partner closely with product, design, and platform teams to align technical solutions with business goals.
• Coach and develop senior engineers, fostering a culture of excellence, ownership, and continuous learning.
• Drive adoption of engineering best practices — testing, CI/CD, observability, and secure coding.
• Champion front-end and back-end performance improvements for speed, accessibility, and responsiveness.
• Contribute to long-term technical strategy, roadmaps, and cross-functional initiatives.

Principal Engineer – Web

Account Executive

• Consistently exceed quarterly and annual sales targets as an individual contributor
• Own the full sales cycle, from lead qualification through contract close
• Develop and execute account strategies to drive growth across assigned territory
• Establish and maintain long-term, trusted advisor relationships with new and existing clients
• Partner with sales and marketing teams to uncover upsell and cross-sell opportunities within accounts
• Research target companies and decision-makers to generate and qualify new sales opportunities
• Deliver compelling, value-focused product demonstrations to prospective users
• Negotiate pricing, terms, and conditions within approval guidelines to maximize deal value
• Leverage Salesforce.com and other sales tools to provide accurate sales forecasts and pipeline reports to leadership

Inside Sales Representative – SMB

Product Manager

• Work with the Sales and Customers to define a forward-looking product strategy
• Drive the definition and execution of complex software features.
• Communicate product priorities across the organization.
• Define product positioning and key product messages.
• Possess knowledge of competitive cross-platform products.
• Build, drive and manage a product roadmap against that strategy.
• Conduct thorough research with customers to learn and determine what is being built matches their needs.

Technical Customer Success

• Provide expert-level technical support and troubleshooting for SaaS-based applications, IIS, server-side configurations, and related infrastructure.
• Diagnose and resolve complex technical challenges involving SQL Server, PostgreSQL, Crystal Reports, and iNet Designer.
• Act as a key escalation point for high-priority customer issues, ensuring timely and effective resolution.
• Collaborate with Product Development and Infrastructure teams to enhance system reliability, security, and scalability.
• Document troubleshooting procedures and best practices for knowledge sharing.

Technical Customer Success Supervisor

Security Engineer

• Lead and maintain compliance initiatives for ISO 27001, SOC 2 Type II, PCI DSS, and GDPR.
• Develop, implement, and maintain security policies, procedures, and controls aligned with regulatory and industry standards.
• Manage internal and external audits, coordinate evidence collection, and ensure timely remediation of findings.
• Conduct risk assessments to identify potential compliance gaps or control deficiencies.
• Collaborate with technical teams to implement mitigation plans and monitor progress.
• Support continuous improvement of the organization’s information security management system (ISMS).
• Maintain comprehensive documentation of compliance efforts, audit reports, and corrective actions.
• Provide regular updates and metrics to senior leadership on compliance posture.
• Ensure version control and accuracy across all security compliance documents.
• Partner with internal departments to align business operations with compliance obligations.
• Provide guidance on security compliance requirements for new systems, vendors, and technologies.
• Support the training and awareness program to foster a culture of security and compliance.
• Serve as the primary contact for auditors, assessors, and certification bodies.
• Prepare and execute internal readiness reviews prior to external audits.
• Maintain ongoing compliance between audit cycles to ensure audit readiness at all times.

Compliance Lead, Information Security

Program Manager

• Own program management for large-scale business systems projects, including ERP (NetSuite), CRM (Salesforce), HRIS, FP&A, and other core applications.
• Act as the primary liaison between CAI leadership, IT, functional stakeholders, and external systems integration partners.
• Develop and maintain comprehensive project plans with clear milestones, deliverables, and RACI across workstreams.
• Track dependencies across business units and functions, escalating risks and ensuring mitigation strategies are in place.
• Facilitate cutover and go-live readiness planning, including testing, training, and change management activities.
• Standardize project reporting for business systems initiatives, ensuring visibility for executives and functional leaders.
• Drive accountability for timelines, budgets, and outcomes across vendor and internal teams.
• Partner with the CIO and IT leaders on system ownership, while keeping program ownership within the PMO.

Director

• Define and execute the business applications strategy and roadmap aligned with company goals.
• Partner with executive and department leaders to identify system needs, pain points, and opportunities for automation and optimization.
• Lead enterprise-wide digital transformation initiatives to improve business agility and scalability.
• Lead, mentor, and develop a team responsible for the configuration, integration, and administration of enterprise systems.
• Manage relationships with SaaS vendors, implementation partners, and consultants including contracts, renewals, and SLAs.
• Oversee software budget, licensing, and vendor performance metrics.
• Design and maintain an integrated application ecosystem that connects key systems such as CRM, ERP, HRIS, and data platforms.
• Ensure reliable data flow between systems via APIs, middleware, or iPaaS solutions
• Establish and enforce governance standards for system configuration, access, and data integrity.
• Partner with business stakeholders to analyze and streamline core processes across Finance, Sales, HR, and Operations.
• Lead initiatives to automate manual workflows and enhance user experience and efficiency.
• Develop KPIs and reporting to measure system adoption, ROI, and business impact.
• Ensure systems produce clean, consistent, and actionable data for reporting and analytics.
• Collaborate with Data & Analytics teams to improve master data management and reporting frameworks.
• Collaborate with Information Security to maintain compliance with data privacy and security standards (e.g., SOC2, GDPR, CCPA).
• Manage access controls, audit readiness, and risk assessments across enterprise applications.