Collaborate with architects, network engineers and security specialists to test and deploy power platform updates.
Provide end-to-end service support for SharePoint, Teams, Power Platform and Dynamics365.
Design and configure Power Platform DLP policies.
Power Platform environment life cycle management.
Manage Power BI environment and workspaces.
Participate in service delivery initiatives needed to improve the availability, security, and performance of the managed services.
Lead or participate in troubleshooting complex incidents with other infrastructure teams.
Assist in developing and maintaining standard operating procedures and run books for managed services.
Communicate with the customer to keep them informed of operational status, progress on agreed deliverables, and notifying them of impending changes or agreed outages.
Requirements
Ability to attain DHS EOD
BA + 12 years’ applicable experience, AA + 14 years’ applicable experience or 18 years’ experience
5 or more years of relevant experience in supporting SharePoint, Teams, and Power Platform
Strong Communication Skills – be able to express key ideas and obtain tangible feedback from cross-functional team members and stakeholders.
Benefits
healthcare
wellness
financial
retirement
family support
continuing education
time off benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Power PlatformSharePointTeamsDynamics365Power BIDLP policiesservice deliverytroubleshootingoperational proceduresmanaged services
Soft skills
strong communication skillscollaborationcustomer communicationfeedback acquisition