C&C Search

Technical Onboarding Specialist – Contract

C&C Search

contract

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $29 - $32 per hour

Job Level

Junior

About the role

  • Bridge the gap between purchase and product value for school administrators.
  • Work closely with school administrators, Support, Product, and Engineering teams to resolve technical hurdles.
  • Manage the end-to-end onboarding journey for paid offerings, tracking and prioritizing complex onboarding cases.

Requirements

  • 1+ years of experience in technical and customer-facing roles.
  • Proven ability to simplify complex technical topics for a non-technical audience.
  • Strong prioritization and organizational skills, with the ability to manage multiple calls, tickets, and internal communications in a fast-paced environment.
  • Proven ability to build trust and rapport with customers through empathetic and proactive communication.
  • Ability to work 40 hours a week for a 6-month duration
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
prioritizationorganizational skillscommunicationempathyrapport building